Billinge Medical Practice - Ratings and reviews
Reviews
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Review titled New Patient
Rated 5 stars out of 5
by Linda C - Posted on 10 May 2024
My elderly dad and I recently registered at Billinge Medical Practice after moving to the area. We have found everyone extremely friendly and helpful during this process, especially the reception staff. Also my dad had his first diabetic review with the practice nurse, and was made to feel so at ease. Everything was explained clearly to him and she made the relevant referral for him. A very positive experience for both of us.
Visited May 2024
Billinge Medical Practice has not yet replied.
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Review titled Friendly practice
Rated 4 stars out of 5
by Deborah Judson - Posted on 02 May 2024
Appointment was late by 15mins but that wasn’t a problem, nurse very helpful, car park was full so had to park on housing estate round the corner
Visited May 2024
Review titled Billinge Medical Practice
Replied on 08 May 2024
Dear Deborah, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Good Practice
Rated 4 stars out of 5
by Barry McHenry - Posted on 03 April 2024
All was good booked in using the touch screen on the wall which means you don’t have to queue at reception. Doctor came to get me for my appointment.
Visited April 2024
Review titled Billinge Medical Practice
Replied on 17 April 2024
Dear Barry, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Thank you!
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2024
Dr was so understanding and helpful in what is a bit of a stressful time. She reassured me and was very attentive ensuring further appts are in place and support is there. She made me feel much better just for having a chat with her!! Thank you so much Dr!
Visited April 2024
Review titled Billinge Medical Practice
Replied on 17 April 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Fast and efficient response, from appointment to treatment.
Rated 5 stars out of 5
by Adrian Hillyer - Posted on 04 April 2024
Absolutely brilliant, I would previously had to wait up to 3 months to receive my cortisone injection in my knee. From consultation to treatment this time was just one week. Brilliant. 😁😁
Visited April 2024
Review titled Billinge Medical Practice
Replied on 17 April 2024
Dear Adrian, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Great service
Rated 5 stars out of 5
by Philip murphy - Posted on 24 April 2024
Got appointment same day easy booking in goid friendly staff doctor fruendly and approchable efficient and knowlegable listened and gave advice
Visited April 2024
Review titled Billinge Medical Practice
Replied on 08 May 2024
Dear Philip, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Massive improvement at the practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2024
Managed to get an appointment the same day and I the doctor I was seen by was excellent explaining everything really well, I have been a patient at Billinge Medical Practice for over 30 years and I am glad to see the improvement the new partners seem to be implementing
Visited April 2024
Review titled Billinge Medical Practice
Replied on 17 April 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled New staff
Rated 3 stars out of 5
by Anonymous - Posted on 03 April 2024
I have visited the practice since it has been taken over. I have seen an improvement in level of care and service. Staff seem more comfortable and approachable on the front desk which makes a big difference. The doctor I saw today was friendly and efficient and acted proactively.
Visited April 2024
Review titled Billinge Medical Practice
Replied on 17 April 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 11 April 2024
Completing the online patient access form via the patches system was simple and intuitive. My local practise called me circa 30 minutes late and an appointment was made for the same day. The doctor was fantastic and very patient focused. I couldn't have asked for better service.
Visited April 2024
Review titled Billinge Medical Practice
Replied on 17 April 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Good practice
Rated 4 stars out of 5
by Brian - Posted on 03 April 2024
30 mins late in going in for appointment. However Dr ..... was very thorough and has done her job well and efficiently.
Visited April 2024
Review titled Billinge Medical Practice
Replied on 17 April 2024
Dear Brian, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner