Smile Dental Practice - Ratings and reviews
Reviews
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Review titled Extraction and cleaning
Rated 5 stars out of 5
by Anonymous - Posted on 30 November 2023
Excellent service, friendly staff,timely service, professional and informative clinical team. The treatment was done in a caring way.
Visited November 2023
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Smile Dental Practice has not yet replied.
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Review titled Fantastic Dental Practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 November 2023
All staff are absolutely brilliant welcoming and friendly. I felt extremely comfortable and informed at every stage.
Visited November 2023
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Smile Dental Practice has not yet replied.
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Review titled Emergency Extraction
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2023
Dentist and nurse were both very patient and took their time due to my anxiety. Explained things and took all concerns on board. Would definitely recommend
Visited November 2023
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Smile Dental Practice has not yet replied.
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Review titled Unhelpful
Rated 1 star out of 5
by Robert Henderson - Posted on 04 October 2023
I contacted my Doctor about a problem with my gums, the Doctor told me to contact the NHS dental help line,this I did and was told to contact 111, this l did and was told Smile dentist will contact me, Smile dentist contacted me and said no help was available and to find a dentist.?
Visited October 2023
Smile Dental Practice has not yet replied.
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Review titled Dissapointed
Rated 2 stars out of 5
by Anika - Posted on 14 July 2023
My crown after 10 years fell off so I booked appointment for recementing. (Front tooth) I get emergency appointment after 4 days. Dentist was very nice and polite - all visit was 10 minutes. After 1 mnth the tooth start to move and felt out again so I called them and explainedthe situation. Very nice receptionist told me if that happend after so short time I will get recementing it in no cost - just need to call after weekend cose their system was not working at the moment . When I called them back I was told I need to book a new appointment and pay for consultation. I was upsed do I went there and asked to talk with menager cose I understand I need to booked new appointment but after a 6mnth or year - not a month. I paid 180£ for 10 min recementing and after a month I need to pay again? Receptionist was very nice and polite but she couldn't do anything. Menager told me that even If it will fell out after a day I will need to pay again. I really like that pleace and was planing to stay there but looking for another pleace now. I'm very disappointed that they don't taking responsibilities and treated me that way :( it's not 10£ cost you can do it over and over. We get quarant everywhere- where we buy staff or repair the car, why not dentist? Really upsed. ..
Visited June 2023
Smile Dental Practice has not yet replied.
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Review titled Amazing dentist
Rated 5 stars out of 5
by Susan Sawyer - Posted on 03 May 2023
I am a patient who is terrified of dentist and when I say terrified I mean petrified. I recently had a traumatic experience due to the length of time and complications of an extraction which I did not deal well with. Since the I have had more preventative treatment at the Smile practice town end of Norwich Road Ipswich. The reception staff are always pleasant and accommodating but my dentist is amazing (only wish I could name him on here). His empathy understanding calming influence and patient focus was outstanding. He has done an amazing dentistry job on my teeth. His patience with me has been incredible and I can't praise him enough - he has put up me crying and took the procedures slowly reassuring me every step of the way. I am still petrified of dentists but couldn't be in better hands. Just think he is brilliant.
Visited May 2023
Smile Dental Practice has not yet replied.
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Review titled Your recent appointment
Rated 4 stars out of 5
by Leslie J - Posted on 05 December 2022
I was able to get an emergency appointment within 3 working days for a broken/chipped tooth. Part of a crowned tooth had broken away, but was very promptly repaired. The entire appointment took perhaps 15 minutes, and was virtually painless.
Visited December 2022
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Smile Dental Practice has not yet replied.
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Review titled Exemplary care
Rated 5 stars out of 5
by Joanne - Posted on 11 October 2022
I’ve been with the Smile clinic for 9 years and have had consistently excellent care. Today I had to visit for a filling that I’d lost to be replaced. The dentist and nurse were so gentle, explaining everything and making me feel very comfortable and relaxed. The receptionist is lovely and was incredibly welcoming. The Smile clinic is a credit to the dental profession. Thank you for your care and compassion.
Visited October 2022
Smile Dental Practice has not yet replied.
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Review titled Your recent appointment
Rated 5 stars out of 5
by Jon O - Posted on 22 September 2022
The whole process went extremely well. All the staff are friendly and helpful. Even though it was just a check up I was given a lot of useful advice by the dentist.
Visited September 2022
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Smile Dental Practice has not yet replied.
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Review titled Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 15 August 2022
I saw the dentist who said he would email me a list of possible treatments I could have to improve my smile. . That was over two weeks ago. I also booked a half hour appointment with a hygienist as my teeth are quite stained, I was in and out in 17 minutes still with stained teeth but with patches cleaned away so not a thorough job at all, it was just very rush rush rush and get out!! I know friends who have much better service at other dentists so I am going to cut my losses here.
Visited August 2022
Smile Dental Practice has not yet replied.