MC Dentistry Ltd - Ratings and reviews
Reviews
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Review titled Friendly service great practice
Rated 4 stars out of 5
by Anonymous - Posted on 17 May 2023
Continue to be seen by same dentist for many years friendly put you at ease if a nervous patient. Advice given.
Visited May 2023
Review titled MC Dentistry Ltd
Replied on 22 May 2023
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great service
Rated 5 stars out of 5
by Julie Pinney - Posted on 21 October 2022
Friendly assistants and appointments on time no waiting around . Good service and informative put at ease as nervous customer
Visited October 2022
Review titled MC Dentistry Ltd
Replied on 25 October 2022
Dear Patient This is wonderful to hear, we try our best to accommodate for every patient's needs. Thank you for sharing your experience with us. Kind Regards Georgina Smith - {my}dentist Patient Services
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Review titled Unhappy
Rated 3 stars out of 5
by Anonymous - Posted on 25 August 2022
Rather upset to be honest. felt treatment was hurried, plus the atmosphere cold and unwelcoming. After treatment concluded I could not rinse my mouth with fresh water, nor was it volunteered. When I asked - told "sink not working" handed paper towels instead! Surely, as a busy operational practice it's imperative to have a functioning sink. When I asked a question regarding my treatment, again, the response was cold and quite abrupt. Awful experience. I left feeling very unhappy and insulted.
Visited August 2022
Review titled MC Dentistry Ltd
Replied on 14 October 2022
Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader