Bupa Dental Care, Sleaford - Ratings and reviews
Reviews
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Review titled Great service
Rated 5 stars out of 5
by Mrs M Malone - Posted on 02 July 2023
I attended an emergency appointment today. The receptionist was helpful as was Dental Nurse and made me feel welcome The dentist who treated me was very friendly and re-assured me. He was professional and explained everything he was about to do Very happy with treatment and would recommend.
Visited June 2023
Bupa Dental Care, Sleaford has not yet replied.
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Review titled Outstanding service
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2023
Exceptional service from arriving at the practice until departing after treatment. All members of staff were very polite and friendly and the dentist explained every step in the treatment prior to it being conducted.
Visited March 2023
Review titled Bupa Dental Care, Sleaford
Replied on 16 May 2023
Thank you for leaving a 5 star star review. We strive to give good service at Bupa. I have shared this with my team. Gemma, Practice Manager
Provided by Yext
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Review titled Excellent all round service. Very helpful.
Rated 5 stars out of 5
by Kenneth Dugdale - Posted on 08 September 2022
With their help and guidance and the procedures required to ease the tooth pain and make arrangements for the removal of the tooth due to an infection they decided that a referral would be the best option. This was carried out with great success. I thank all staff members for their support
Visited August 2022
Bupa Dental Care, Sleaford has not yet replied.
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Review titled Thank you thank you
Rated 5 stars out of 5
by Joanna Crawford - Posted on 26 June 2022
After a month and a half of enduring a lot of pain, I finally decided I needed a dentist. The receptionist was very kind on the phone and called me back, exactly as she said she would. Today I had an emergency appointment. The dentist and the dental nurse could not have been more helpful and reassuring. Treatment done very quickly and my teeth already feel much better. Only regret..... If I had known how well I was going to be treated I should have gone earlier, but that one is down to me. Thanks to all
Visited June 2022
Bupa Dental Care, Sleaford has not yet replied.
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Review titled Disapppinting
Rated 3 stars out of 5
by Moira Abdel-Rahim - Posted on 27 June 2022
I am an NHS patient. My check-up was cancelled as the practice was taking 'patients in pain' only; I accepted this as reasonable. Now after a week in serious pain I am told I must call back tomorrow at 08:00 to be triaged and with no guarantee of an appointment. At 85, disabled and glad of a night's sleep when I can get it I would have expected some accommodation especially as the practice did not inform me of this new procedure (in align with GP surgeries). In the past it never failed to text me to remind me of check-ups due, or appointments made; why not in this instance? My appeals to be reasonable were talked down. Am I to conclude that only private patients are entitled to expect any courtesy?
Visited June 2022
Bupa Dental Care, Sleaford has not yet replied.