Bupa Dental Care, Burton-On-Trent - Ratings and reviews
Reviews
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Review titled Exceptional Efficiency and Professionalism
Rated 5 stars out of 5
by Paul - Posted on 20 March 2024
I cannot speak highly enough of the exceptional care I received from the team at BUPA Dental Care in Burton. From start to finish, my experience was nothing short of fantastic. I recently needed a crown to be fitted, and the whole team went above and beyond to ensure the process was as seamless as possible. What truly impressed me was when a filling fell out between the moulding and fitting stages. Without hesitation, the dentist and his assistant addressed both issues during the same visit—an act of efficiency and professionalism that I found truly remarkable. It's rare to find such dedication and flexibility in a modern dental practice. Furthermore, I appreciated the dentist's approach to patient care. Before beginning any procedure, he took the time to listen to my concerns and explain the treatment plan thoroughly (before I had the three hands, a drill and a suction pump in my mouth!). This level of attentiveness made me feel valued as a patient and put me at ease throughout the appointment. It's clear that the practice prioritises patient comfort and satisfaction above all else. In conclusion, I wholeheartedly recommend Bupa Dental Care in Burton to anyone needing exceptional dental care. Their expertise, compassion, and commitment to excellence set them apart, and I am grateful to have found such a fantastic dental practice. Thank you to the entire team for your outstanding service! Paul Owen
Visited March 2024
Bupa Dental Care, Burton-On-Trent has not yet replied.
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Review titled Concern over cancelled appointments
Rated 3 stars out of 5
by Anonymous - Posted on 25 January 2024
Hi, the consultations are satisfactory. However, have concerns over repeated cancellations of appointments leading to long delays in checkups. Last year 2 of my check ups were cancelled, so my checkup was after 12 months, rather than advised 6 months. I was due a 6 month check up soon, but have had a letter to say it is cancelled & invite to book another appointment online. When have tried booking another online, it states no appointments available in next 36 weeks!! and to phone instead, which is difficult to through on reception. So again, my 6 month check up will be delayed. The website stated - your dentist advises a 6 month check up! Well, unfortunately this recommendation can't be met by the clinic & I'm concerned my teeth aren't getting the attention they used to have here. They don't get 6 month check ups here anymore. Thinking of exploring other services.
Visited January 2024
Bupa Dental Care, Burton-On-Trent has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 August 2022
Very nice people the treatment I add was very good I would recommended the dentist the receptionists were very nice
Visited August 2022
Review titled Bupa Dental Care, Burton-On-Trent
Replied on 30 August 2022
Hello, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again.
Provided by Yext
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Review titled lovely practice
Rated 5 stars out of 5
by Sandra Henry - Posted on 02 August 2022
I have visited my new Dentist twice now. Though have been at the practice a number of years. She has enabled me to feel confident in her professional approach and is also a very pleasant person. I have no complaints at all.
Visited August 2022
Review titled Bupa Dental Care, Burton-On-Trent
Replied on 08 August 2022
Hello Sandra, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice and we look forward to seeing you again in the future.
Provided by Yext
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Review titled Six Monthly Check up
Rated 5 stars out of 5
by The Clarks - Posted on 12 May 2022
My wife and I attended a joint check up yesterday and the dentist was very attentive, helpful and supportive. We only needed limited treatment on this occasion, but he also provided useful friendly advice to improve our dental health and wellbeing. After two years of Covid restrictions, it is good to see that we are returning to normality in our daily lives.
Visited May 2022
Review titled Bupa Dental Care, Burton-On-Trent
Replied on 19 May 2022
Hi, thank you for leaving us this lovely review. We’re pleased to know that we could deliver this level of care to you and your family.
Provided by Yext