Ratings and reviews
Reviews
-
Review titled Lovely staff
Rated 5 stars out of 5
by Carol Simmonds - Posted on 04 May 2024
I had my 2nd eye operated on the 24/4/24. On both occasions the staff from the porters, reception, nursing staff and both surgeons were fantastic from getting welcomed with a smile and a cup of tea. Also each stage of the process was explained to me in detail which made me feel very relaxed. Thankyou Spa Medica Liverpool.
Visited April 2024
SpaMedica Liverpool has not yet replied.
-
Review titled Great experience
Rated 5 stars out of 5
by Sylvia - Posted on 03 April 2024
Referred for my cataract operation. Pre op date received quickly as was my cataract operation date Overall, very organised and efficient service. Staff caring. The meet and greet gentleman was very courteous and checked that people in waiting room were ok offering hot drinks etc Clinical staff were reassuring and provided relevant information pre and post op.
Visited April 2024
SpaMedica Liverpool has not yet replied.
-
Review titled Brilliant
Rated 5 stars out of 5
by JOAN - Posted on 31 March 2024
Very good service, people lovely and friendly. I had no issues. Didn't have to wait very long and they reassured me and made me feel comfortable. Quick and easy. I would recommend to others to get treatment here.
Visited March 2024
SpaMedica Liverpool has not yet replied.
-
Review titled Very Caring
Rated 5 stars out of 5
by Christine Clegg - Posted on 04 March 2024
I have not had any surgery before (childbirth only) so a bit apprehensive,but from my pre op to surgery experience I felt at ease by all the nurses & doctors & staff thank you to all of you
Visited March 2024
SpaMedica Liverpool has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Lady M - Posted on 09 March 2024
I had a very good experience. The staff were excellent and helpful. It was service with a smile, the facilities were very good and clean The communication skills were second to none making me feel at ease, well done to all at SpaMedica keep up the good work.
Visited March 2024
SpaMedica Liverpool has not yet replied.
-
Review titled Cateract
Rated 5 stars out of 5
by Peter Knightley - Posted on 11 March 2024
Very professional friendly experience. Short waiting times. Well organised pre operation procedures. Surgery completed two weeks later in a structured well planned manner and performed with little discomfort.
Visited March 2024
SpaMedica Liverpool has not yet replied.
-
Review titled Great experience
Rated 5 stars out of 5
by Brendan Hutchison - Posted on 27 March 2024
I had cataract surgery yesterday and I'm extremely pleased with the outcome. I was treated very well at the clinic and kept fully informed throughout the procedure. Having had the same surgery on my other eye about 10 years ago I was apprehensive of the healing process which took over a week to clear up but this time I am feeling fine after only 24 hours. The only improvement I could suggest would be to the pre-op day room which felt a bit like a cattle pen. I think it would be nicer with just chairs and tables and maybe a TV to help pass the waiting time. Overall it was a good experience and all of the staff were very friendly and informative.
Visited March 2024
SpaMedica Liverpool has not yet replied.
-
Review titled Extremely profficient
Rated 5 stars out of 5
by John Richardson - Posted on 10 March 2024
The procedure only lasted one and a half hours and went very smoothly. Without exception staff were friendly and helpful.
Visited March 2024
SpaMedica Liverpool has not yet replied.
-
Review titled Excellent service
Rated 5 stars out of 5
by Peter O’Brien - Posted on 21 March 2024
Everything was carried out when they said it would be and the service provided by everyone in the process was very good. Excellent people support and management all the way through.
Visited March 2024
SpaMedica Liverpool has not yet replied.
-
Review titled Excellent Practice
Rated 5 stars out of 5
by William Jones - Posted on 03 March 2024
I had my cataract operation with an eight thirty appointment and was back at home just before eleven o’clock. The whole procedure ran like a well oiled machine with all the staff giving you confidence in the way they kept you informed of what was happening every step of the way. All the staff were well mannered & friendly . The facilities are excellent. I would definitely recommend your service to anyone. Thanks to all concerned.
Visited March 2024
SpaMedica Liverpool has not yet replied.