Ratings and reviews
Reviews
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Review titled Utter joke
Rated 1 star out of 5
by Anonymous - Posted on 12 June 2022
Arrived at 8am as they opened, didn’t get seen until 9.15am. I’d completed the online 111 form and was directed there, however they weren’t able to deal with the issue. Second time of visiting this place, both times (different things) not able to help and directed elsewhere. Not sure what help they actually are.
Visited June 2022
Review titled Ponteland Road Health Centre
Replied on 16 June 2022
We are sorry for your recent experience at Ponteland Road Health Centre. If you would like to discuss this please contact our Patient Relations Department on 0191 2231382 or e-mail nuth.patient.relations@nhs.net. If you wish to raise your concerns with someone who is not involved directly, the Patient Advice and Liaison Service (PALS) can listen to your issues and can be contacted on Freephone 0800 032 02 02 or by email on northoftynepals@nhct.nhs.uk.