Ealing IAPT - Ratings and reviews
Reviews
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Review titled Wonderful nhs Ealing iapt
Rated 5 stars out of 5
by Anonymous - Posted on 26 March 2024
Had my first call With a lady ms M F Very understanding very patient in listening Made feel to talk first time Will update the review on the next call Thank u nhs Ealing iapt fully recommend them Ray
Visited March 2024
Ealing IAPT has not yet replied.
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Review titled The therapist I never knew I needed
by The Offload - Posted on 09 June 2023
They say sometimes you have to try multiple therapists to get the one who fits best for you & I found her through this service! Even though I'm gutted I was only with her for 16 weeks - it was the most rewarding experience. I felt listened to, I felt understood but I also wasn't told what I wanted to hear and that's important. I Initially started my treatment for anxiety/low moods, but during this process my Grandmother passed away & the therapist I was matched with was exactly what I needed. I will miss speaking with her every Thursday, but I 1000% recommend this service. If you pour yourself into the experience, then growth will follow!
Visited June 2023
Provided by Care opinion
Review titled Ealing IAPT
Replied on 20 June 2023
Thank you The Offload for your kind feedback. We are so pleased to hear your comments about our therapist. Your feedback is greatly appreciated and has been relayed to the team concerned. Once again, thank you for taking the time to post your review. Best wishes Paul Gibbs Patient Experience Lead
Provided by Care opinion
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Review titled Complex Trauma Therapy
by meloncw44 - Posted on 12 June 2023
I was offered 16 sessions of EMDR, which I found very helpful to start. However, I have complex trauma and a decision was made to discharge me as my case was severe. This meant I was left without the continued trauma support I need to live and there is no option available for long term support. This is a failure of the system.
Visited May 2023
Provided by Care opinion
Review titled Ealing IAPT
Replied on 20 June 2023
Dear Meloncw44 Thank you for your feedback and please accept our apologies for your disappointment about the lack of further support. Please email the PALS team with your full contact details together with your date of birth as the service manager is keen to look into this matter and respond to you as quickly as possible. Our email address is: pals@westlondon.nhs.uk Once again, please accept our apologies for the inconvenience caused and we look forward to hearing from you. Best wishes Paul Gibbs Patient Experience Lead
Provided by Care opinion
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Review titled Helped me a great deal
by soodi786 - Posted on 04 April 2023
I referred myself through the NHS website and was eventually referred to DIT with Ealing IAPT. My therapist helped me a great deal and I am mentally in a much better place than I was when I started the therapy. My therapist was patient and I was able to communicate with her with ease. The sessions have really helped me turn my life around, there a long way to go still but I will be forever grateful for the help I received via Ealing IAPT and in particular my therapist.
Visited January 2023
Provided by Care opinion
Ealing IAPT has not yet replied.
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Review titled DIT therapy within Ealing IAPT
by Canadian brit - Posted on 03 March 2023
I have had 16 sessions of DIT therapy, after struggling for some time with stress, burn out and feeling overwhelmed and depressed. I had been having many issues within personal relationships. I had had a few blocks of long term psychodynamic therapy/ counseling previously, however DIT has been the most helpful I have ever had. I am very familiar with CBT as well, and didn't feel that CBT would help me with my current difficulties. My therapist was supportive and also challenging and was very skilled at helping me to identify patterns that were recurring across several of my relationships, and how these patterns were affecting me and how they were making me feel
Visited December 2022
Provided by Care opinion
Ealing IAPT has not yet replied.
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Review titled Receiving counselling from IAPT
by airxf95 - Posted on 20 October 2022
I work in the NHS and have always helped others and never really thought about my mental health needs until my manager suggested that I self-refer to IAPT as i was having a lot of personal issues that were impacting on my well being. When I first started counselling I was very guarded and found it very difficult and uncomfortable speaking about things that I had buried for years. I used to dread our sessions but a bit like things you don't want to do, I always felt better afterwards which motivated me to go to the next session. I have now completed 20 sessions and I wanted to share what a positive life changing experience it has been. I honestly do not know where I would be without this input. It gave me an deep understanding of my needs and also helped me to be kinder to myself, get in touch with my emotions, adopt healthy coping strategies, and how to recognise warning signs before things reached crisis point. My therapist was compassionate, supportive, and most importantly non judgmental and kind. She really had the skills to empower me to make positive changes. I will carry on my journey with therapy but feel very happy that I am on the right path for me. As a general health clinician this experience has also had a positive impact on my work place practice with patients who may be experiencing mental health issues
Visited July 2022
Provided by Care opinion
Review titled Ealing IAPT
Replied on 21 October 2022
Dear Feedback user, Thank you very much for your feedback and kind words. As an NHS worker, naturally, you are often putting others first and it’s really fantastic to read that you reached out for support for you. Counselling can often be very challenging and uncomfortable, however, the fact that you persevered and stuck to it shows how resilient you have been. We are so pleased to read that your experience was a positive one and it sounds like counselling helped you significantly. Well done for taking the plunge! We hope that you continue to use the tools and strategies you have learned moving forwards. It is also lovely to read that you had a good relationship with your therapist and that this experience has had a positive impact on other things as well as your mental well-being. We wish you all the very best moving forward. Ealing IAPT
Provided by Care opinion
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Review titled How CBT helped me be a better Mum
by French Jen - Posted on 29 September 2022
When I struggled being a mum and it all became too much, my GP advised I refer myself to the Ealing IAPT. Whilst it scared me at first, my referral also triggered the social services to contact me. All of a sudden I got all the help needed to get through this rough patch. The social services reassured me I was a good mum and linked me to the Ealing Early Years service, which provided me with top notch 1 to 1 parenting coaching. My CBT counselor at Ealing IAPT helped me understand that I was a good mum, and how to ensure I won't in the future get into a negative spiral of self belief. I am a good mum, and now I know it, thanks to the amazing support I received!
Visited June 2022
Provided by Care opinion
Review titled Ealing IAPT
Replied on 03 October 2022
Dear French Jen, Thank you for your feedback. It certainly sounds like you were going through a very difficult time and it’s great that you reached out for support. We are very pleased to read that you were made to feel comfortable and confident and were happy with the results you achieved. We wish you all the very best with everything moving forwards. Ealing IAPT Team
Provided by Care opinion
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Review titled Thank you so much for your help
by aurigaqr65 - Posted on 09 September 2022
The service helped me with my anxiety. I am able to now manage really well. I am still not completely anxious free but am able to know the signs and actions I can take. The main thing it has taught me is to look after me, don’t expect everyone to like me and, it’s OK to sometimes say no. Thank you so much for your help.
Visited June 2022
Provided by Care opinion
Ealing IAPT has not yet replied.
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Review titled Trying to contact you to cancel an appointment
by Shan Lindstrom - Posted on 09 August 2022
I was feeling ok after talking to a doctor in Ealing. She showed me i was not alone and told me ways of coming to terms with my problems. Brilliant. Then I started trying to contact you to cancel a follow-up appointment. Nearly drove me mad again! Round and round and round - endless sites telling me how brilliant you are - no site where I can actually cancel my appointment. Phone? Don't say it! Of course you are 'experiencing a high volume of calls at the moment' - cannot get through. Web site - useless! I even tried Making A Complaint but that just sent me to Google. Please, please, just tell them at Ealing that I am okay and thank them for their help and concern.
Visited May 2022
Provided by Care opinion
Review titled Ealing IAPT
Replied on 09 August 2022
Dear Shan Sorry to read that you have been finding it difficult to get in touch with us to leave a message about your appointments with Ealing IAPT. Unfortunately we are not able to identify you from the details you have given to call you regarding your appointments. Please can you e-mail us on wlm-tr.dutydeskei@nhs.net so we can look into this for you. Thank you, Ealing IAPT
Provided by Care opinion
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Review titled My therapist was caring and attentive
by anotherjourneyman - Posted on 18 August 2022
I was at a real low point in my life, feeling unable and unequipped to deal with a wide variety of problems I was facing. After my experience with IAPT, I feel so much better equipped to face circumstances in my life, and am able to face my problems head on, rationalise emotions that I was afraid of having, and setting boundaries which were sorely needed. My therapist was caring and attentive, and gave me a space to truly explore the problems I was facing and find deeper meaning.
Visited May 2022
Provided by Care opinion
Review titled Ealing IAPT
Replied on 18 August 2022
Dear anotherjourneyman, Thank you for your kind words. It definitely sounds like you made massive steps in your treatment and recovery – facing difficult emotions can be incredibly tough but we are so glad that you now feel better able to do so. We wish you all the very best with everything moving forward. Ealing IAPT Team
Provided by Care opinion