Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Experience
Rated 5 stars out of 5
by Sonia - Posted on 14 March 2024
I had an amazing counsellor for my CBT sessions. I learnt a lot about improving my thought patterns realistically. I feel more confident, and I endeavour to incorporate all that I've learnt into my daily activities.
Visited January 2024
Review titled Croydon Talking Therapies
Replied on 15 March 2024
Dear Sonia, Thank you for writing about your experience of Croydon IAPT and how you will incorporate what you have learnt on a day to day basis. Your comment will be passed to the service for their feedback
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Review titled Great therapist
by Malcolm Walker - Posted on 22 April 2024
My therapist made me feel welcome and comfortable. And sent me multiple sites which could help me with my mental health. I am glad I was referred to SlamCct
Visited January 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Malcolm. Thank you for commenting on your experience of Croydon IAPT and how comfortable you felt using their services. This will be sent to the service for their feedback.
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Review titled Great service and vital help
Rated 5 stars out of 5
by Anonymous - Posted on 23 March 2024
I was referred to Croydon Talking Therapies via my GP following an episode of crippling anxiety. I received a course of 7 weeks of guided self help which was immensely helpful, and I am on the waiting list for CBT. One of the reasons the therapy was so effective was that my therapist was extremely patient, kind, and their level of expertise filled me with a great degree of confidence, and assured me that I was in good hands. The sessions were a great balance of practical advice and techniques, coupled with talking through specific situations and experiences, which helped me make sense of, and unpick a lot of what was going on in my mind. I was also provided with very helpful resources, like the 'worry tree' flow chart, and a diagram of the physical symptoms of 'fight or flight'. I feel like these 7 weeks have set me up with the tools I need to move in the right direction, and hopefully the forthcoming CBT can help me delve deeper into the issues I'm having, and will build on the foundational work of the guide self-help sessions. I wanted to extend my gratitude and thanks both to my amazing therapist, and to the wider team, for providing such a vital and life-changing service.
Visited January 2024
Review titled Croydon Talking Therapies
Replied on 25 March 2024
Dear Patient, Thank you for commenting on how helpful you found the guided self help you undertook and the CBT will help you build on this foundation. Your comment and thanks to your therapist will be passed on to the service for their feedback.
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Review titled Exceeded all expectations
Rated 5 stars out of 5
by Lewis - Posted on 07 December 2023
I was initially quite reluctant to start treatment because I was sceptical about its effectiveness and didn't want to share a lot of information about myself with a stranger. However, I clicked with my therapist very quickly, learned a lot about my condition, and made significant progress during our time together. I couldn't be happier with the experience and would recommend the service to anyone who needs it.
Visited December 2023
Review titled Croydon Talking Therapies
Replied on 07 December 2023
Dear Lewis, Thank you for your positive feedback and of your initial reluctance. Your comment will be forwarded to the service.
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Review titled Helpful talking therapy
Rated 5 stars out of 5
by Derek - Posted on 18 January 2024
My talking therapist was extremely helpful. The practical guidance on the issues I bought up were very useful and I have followed as many as possible since being discharged. I had terrible trouble sleeping and can honestly say that the therapist helped hugely with turning this situation around. I would like to thank the therapist for their help, support and care and recommend them and the whole programme to everyone. The amount of resources sent was amazing and I'm still refining the recommended actions. If you are wondering if it's worth the effort it really is!
Visited December 2023
Review titled Croydon Talking Therapies
Replied on 19 January 2024
Dear Derek Thank you for explaining how much you have been helped by your therapist at Croydon Talking Therapies. Your recommendation to others is welcome and your thanks along with your comment will be passed to the service for their feedback.
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Review titled A personal experience
Rated 5 stars out of 5
by Alex - Posted on 10 January 2024
My experience was a completely positive one we’re I felt looked after and cared for and was able to learn and better myself
Visited December 2023
Review titled Croydon Talking Therapies
Replied on 11 January 2024
Dear Alex, Thank you for writing about your positive experience of feeling looked after and cared for by Croydon Talking Therapies. Your comment will be passed to the service for feedback purposes.
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Review titled Very happy with support received
Rated 5 stars out of 5
by Anonymous - Posted on 08 December 2023
I have received CBT therapy for health anxiety, I think the sessions helped massively to ‘re-train’ my brain and gave me the tools to tackle my anxiety without medication. I’m very happy. You have to be prepared to do the work. Thank you to my therapist
Visited November 2023
Review titled Croydon Talking Therapies
Replied on 11 December 2023
Dear Patient, Thank you for writing about how Croydon Talking Therapies has helped you tackle your anxiety. Your thanks to your therapist has been passed to the service.
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Review titled Great practitioner
Rated 5 stars out of 5
by Lauren - Posted on 06 December 2023
My 6 week sessions have been incredibly helpful in helping me manage my stress and anxiety. Although apprehensive at first, I am really pleased I reached out as I feel like talking things through with a professional who has given me simple tools to feel more in control has really set me up for success in managing my mental health going forward. My practitioner was incredibly easy to talk to & her calming presence was really wonderful. Thank you so much.
Visited November 2023
Review titled Croydon Talking Therapies
Replied on 07 December 2023
Dear Lauren, Thank you for writing about how you found Croydon IAPT helpful in managing your stress and anxiety. Your comment will be passed on to the service for their feedback.
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Review titled Great support
Rated 4 stars out of 5
by Anonymous - Posted on 02 February 2024
I have found my sessions very helpful. My assigned practitioner was so patient and understanding of how I was feeling. I have found the service invaluable and would definitely recommend it to others.
Visited November 2023
Review titled Croydon Talking Therapies
Replied on 07 February 2024
Dear Patient, Thank you for writing about your practitioner being patient and understanding and how Croydon Talking Therapies has been so helpful to you. Your recommendation to others is welcome and your comment will be passed to the service for their feedback.
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Review titled Wonderful experience
Rated 5 stars out of 5
by Anonymous - Posted on 06 December 2023
It was so good to have the combination of being able to talk about worries regarding work and also receiving useful recommendation about employment and possible career options. My counsellor was so helpful and encouraging, and I always left our sessions feeling ready and excited to try out the options we discussed!
Visited November 2023
Review titled Croydon Talking Therapies
Replied on 07 December 2023
Dear Patient Thank you for explaining your experience of using Croydon IAPT. Your comment will be passed to the service for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust