Southport and Ormskirk Hospital NHS Trust
Town Lane, Southport, PR8 6PNPatient ratings and reviews
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Reviews
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Review titled Superb treatment from the Urology Dept.went
Rated 5 stars out of 5
by David c. W. - Posted on 18 March 2023
Went for a check up following bladder cancer last year. The entire staff,receptionist,nurses,Doctor were extremely caring and professional.Would be impossible to improve on such outstanding treatment. Well done to you all .
Visited March 2023
Southport and Ormskirk Hospital NHS Trust has not yet replied.
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Review titled catheter urology
Rated 2 stars out of 5
by rob - Posted on 21 February 2023
went to get a catheter removed at ormskirk hospital 2 weeks after operation, doctor said i had to southport hospital for emergency op to get it out as he could not get it out. ambulance came to take me to southport hospital, ambulance woman threw my coat on my groin!!i had the catheter half in half out taped to my leg was in terrible pain!she didnt even say sorry.. gets to southport hospital 4 or 5 oclock doctor came said he was going to try get the catheter out if not i would have to have op to get it out!!first time, doctor said i had to have xray then i could go home this all started at 0945.... had xray at 6 oclock... about 8 oclock when the nurses change over new nurse comes says were just waiting for you to go to xray told her i went for xray at 6 oclock nurse said at change over they said i had not had my xray!!!!! 10 oclock a doctor came said im just waiting for urology doctor to discharge me as he could not discharge me would be in half hour 1050 i discharged myself...
Visited February 2023
Southport and Ormskirk Hospital NHS Trust has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Sue Palmer-Conn - Posted on 04 February 2023
Took my husband this morning after he collapsed. We were seen straight away. They gave him a full mot including brain scan. They couldn’t do enough. We had a long wait for scan and blood tests but the lovely doctor kept popping in to reassure us. In the afternoon a cheery man came round with a trolley with free tea and biscuits. Everyone from receptionist, triage nurses, radiologist and doctor was faultless, reassuring and so kind. They could see we were worried and they went out of their way to help. Thank you so much. You deserve so much more than you get.
Visited February 2023
Review titled Southport and Ormskirk Hospital NHS Trust
Replied on 20 February 2023
Thank you for taking the time to leave a review. It is very much appreciated when we hear directly from our patients, families and carers.
Provided by Care opinion
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Review titled Great Hospital
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2023
From going into Southport Hospital to when i went home I found all staff to be 1st class , Very helpful , nothing to much trouble Drs nurses and theatre staff where brilliant . 5*treatment Thank you .
Visited January 2023
Review titled Southport and Ormskirk Hospital NHS Trust
Replied on 20 February 2023
Thank you for taking the time to leave a review. It is very much appreciated when we hear directly from our patients, families and carers.
Provided by Care opinion
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Review titled Lovely staff in all departments...
Rated 5 stars out of 5
by Rachel H - Posted on 20 January 2023
We are all a bit nervous when we have to go to hospital, aren't we? No need! What a lovely, friendly, kind helpful bunch of people in Ward F, at Ormskirk hospital. I was in for minor surgery, and felt very much at ease from walking through the door. The nurses, consultants, anaesthetist and doctor were just lovely, explaining everything to me and I cannot thank you enough. I even had a giggle with the anaesthetic and surgery team prior to going into surgery. They were lovely. And when I left the ward I was waved off like a friend. I'm due for a second surgery at some point and I'm actually looking forward to going back! Thankyou so much everyone, you have left a lasting impression and I won't forget any of you. I do hope you all get chance to read this review xx
Visited January 2023
Review titled Southport and Ormskirk Hospital NHS Trust
Replied on 20 February 2023
Thank you for taking the time to leave a review for F ward. It is very much appreciated when we hear directly from our patients, families and carers. We will pass on your comments to the team who will be pleased to hear your great feedback.
Provided by Care opinion
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Review titled Very caring
Rated 5 stars out of 5
by Heather Anson - Posted on 02 January 2023
My Mum age 97 was taken into A and E on Xmas Day,she was very poorly ,but during the short time she was there,she received kindness and respect from all staff who tended her and also the lady Chaplain who comforted Mum (and us) Unfortunately Mum passed away but we were glad to have had such dedication when the n h s is going through such a difficult time.
Visited December 2022
Southport and Ormskirk Hospital NHS Trust has not yet replied.
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Review titled Awful not fit for purpose
Rated 1 star out of 5
by Anonymous - Posted on 21 November 2022
Rubbish hospital . 11 minutes waiting to get through to switch then passed around to be 23rd in a queue to see if my mum had a follow up 8 months after having heart stent which she didn't even have an appt Need closing down
Visited November 2022
Southport and Ormskirk Hospital NHS Trust has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Mrs Karen Billington - Posted on 19 October 2022
I rang the audio department at Southport hospital on the 19th of October 9.30. I spoke to an amazing receptionist there. I told her my Mum had lost her hearing aids.Mum has memory loss, she was so upset that she had lost them. The receptionist organised a new pair within two hours for me ready to pick up. I can’t thank her enough for her wonderful and caring service.Many Thanks
Visited October 2022
Southport and Ormskirk Hospital NHS Trust has not yet replied.
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Review titled Really lovely nurses
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2022
My child has had to come to Ormskirk twice due to a mental health emergency and they were admitted each time. The nurses and doctors in A and E were respectful, non judgemental and caring and the nurses in the paediatric ward were really lovely. It's not always easy to be a mental health patient in a setting mostly designed for physical health but each time the staff have been so nurturing and lovely I can't fault them. (Some of the consultants could do with learning a thing or two about bedside manner and modern pronoun usage from the nursing staff!) Thanks everyone for looking after my kiddo.
Visited August 2022
Review titled Southport and Ormskirk Hospital NHS Trust
Replied on 31 August 2022
Thank you for telling us about your experience at A&E in Ormskirk recently. Your comments will be passed on to the team. In future you can also feedback on our website. You can find all the information on the feedback page of our website: https://www.southportandormskirk.nhs.uk/patients-and-visitors/patient-feedback/