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Hull University Teaching Hospitals NHS Trust - Ratings and reviews

Reviews

Displaying 11 to 13 of 13

  1. Review titled Stroke unit / ward110

    Rated 5 stars out of 5

    by Michael turnbull - Posted on 09 August 2022

    A big thankyou to all the fantastic people who looked after me during my stroke.i have never met a more dedicated friendly and competent group of people.they were truly wonderful from arriving,paralysed down one side to walking out quite well with hopefully no lasting defects.i really cannot thank this team enough and they are a credit to the trust and the nhs.one word..wonderful..

    Visited August 2022

    Report as unsuitable

    Review titled Hull University Teaching Hospitals NHS Trust

    Replied on 15 August 2022

    Thank you for taking the time to add your comments to the Care Opinion website. It is always a pleasure to receive such positive feedback from patients, and their families. We will ensure your kind comments are shared with the Matron and staff on the Stroke Ward. If you need to discuss our services further, please do not hesitate to contact our Patient Advice and Liaison Service (PALS), who can be contacted by: • Telephone: (01482) 623065 • Email: hyp-tr.pals.mailbox@nhs.net • Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/ Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards Patient Experience Department Hull University Teaching Hospitals NHS Trust

    Report as unsuitable

    Provided by Care opinion

  2. Review titled Calling for patients

    Rated 3 stars out of 5

    by Patricia Matson - Posted on 11 August 2022

    The system of calling your name is rediculous.When you can be in any of the corridors and not near where you are called for.I was waiting for four hours to be told at 7.30 I had been called at 5 30 but thought I had gone home even rang home no one there.When home checked phone someone rang at 7 40 !This needs sorting.

    Visited August 2022

    Report as unsuitable

    Review titled Hull University Teaching Hospitals NHS Trust

    Replied on 15 August 2022

    Thank you for placing your posting on the Care Opinion website. We are sorry to read of your recent experience at the Trust. In order to address the issue you have raised, particularly with the department in question, we would like to invite you to contact our Patient Advice and Liaison Service (PALS) who will be able to take further details and advise accordingly. The PALS service can be contacted on: • Telephone: (01482) 623065 • Email: hyp-tr.pals.mailbox@nhs.net • Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/ Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards Patient Experience Department Hull University Teaching Hospitals NHS Trust

    Report as unsuitable

    Provided by Care opinion

  3. Review titled Caring Staff

    Rated 4 stars out of 5

    by Joe A - Posted on 30 November 2022

    Having been in A/E multiple times this year with genuine injuries the service was fantastic. All the members of staff that had I had an encounter with where brilliant and efficient whilst doing a job that at times would have tested my patience with a smile. The level off after care in the fracture clinic was also superb, whilst busier than i was expecting. On one occasion whilst I was present nurses that should have gone home had stayed to help. These people on these occasions deserved more thanks than they receive.

    Visited July 2022

    Report as unsuitable

    Review titled Hull University Teaching Hospitals NHS Trust

    Replied on 12 December 2022

    Thank you for taking the time to add your comments to the Care Opinion website. It is always a pleasure to receive such positive feedback from patients and their families. We will ensure your kind comments are shared with the A&D team and their manager. If you need to discuss our services further, please do not hesitate to contact our Patient Advice and Liaison Service (PALS) who can be contacted on: • Telephone: (01482) 623065 • Email: hyp-tr.pals.mailbox@nhs.net • Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/ Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards Patient Experience Department Hull University Teaching Hospitals NHS Trust

    Report as unsuitable

    Provided by Care opinion