HETHERINGTON AT THE PAVILION - Ratings and reviews
Reviews
-
Review titled Excellent experience
Rated 5 stars out of 5
by Maria Kocisova - Posted on 08 February 2024
I’m very grateful to all the staff and especially the doctor who treated me and my little daughter. Such a caring, gentle and professional individual, I recommend this practice highly. Thank you
Visited February 2024
HETHERINGTON AT THE PAVILION has not yet replied.
-
Review titled Above and beyond service - faith in humanity restored
Rated 5 stars out of 5
by Anonymous - Posted on 26 September 2022
After realising I had run out of my prescribed medication the night before (Sunday), I arrived at the surgery less than 20 minutes before it closed to see if I could somehow bypass the normal 48 hour turnaround time for the GP to sign off on my prescription. Despite it being totally my fault, the two ladies in the attached pharmacy did all they could to help me get my medication, when it would've been far easier (and justified) to tell me to come back in 48 hours. One of the ladies went and personally had the prescription signed off by the GP, and the other altered my account to automatically order my prescription every 2 months to ensure I never had to worry about making the same mistake again. Their acts of kindness restored my faith in humanity after a long, tiring Monday. Hopefully they read this and realise their hard work doesn't go unnoticed or unappreciated. Thank you.
Visited September 2022
Review titled HETHERINGTON AT THE PAVILION
Replied on 08 November 2022
Thank you for taking the time to leave this lovely review. We are pleased that you had a positive experience at the practice and will pass on your comments to the rest of the team