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The Vale Practice - Ratings and reviews

Reviews

Displaying 1 to 4 of 4

  1. Review titled Very helpful

    Rated 5 stars out of 5

    by Anonymous - Posted on 01 November 2023

    I booked a consultation with one of the doctors by phone on that same day. She referred me to a community diagnostic centre for a scan. There were some complications at the diagnostic centre end re the date and time etc One of the receptionists at the Vale Practice sorted it out, was very helpful and made sure to keep me informed. Very pleased to now have that referral sorted out.

    Visited October 2023

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    The Vale Practice has not yet replied.

  2. Review titled Great Practice and helpful staff

    Rated 4 stars out of 5

    by Husna B - Posted on 09 August 2023

    The staff is always welcoming and always help to find answers to your queries. The doctors are helpful and understanding.

    Visited August 2023

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    The Vale Practice has not yet replied.

  3. Review titled No follow up

    Rated 1 star out of 5

    by Anonymous - Posted on 21 February 2023

    Unfortunately my recent experience is very disapointing. Impossible to get them on the phone or have an appointment with a doctor. Been waiting for a call back for weeks. Everytime the receptionist says a doctor will call be back but nothing happens. All I get is text messages. I know they are busy but when you have chronical issues this is nkt ok.

    Visited February 2023

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    The Vale Practice has not yet replied.

  4. Review titled Great practice with responsive and flexible care

    Rated 5 stars out of 5

    by Anonymous - Posted on 21 June 2022

    We are very happy with the team at the Vale practice and their responsiveness in reviewing our needs on face to face appointments both for ourselves but also our little one. At times of extreme pressure and limitation of resources in primary care is great to see a practice responding appropriately and timely to the level of need to ensure patient safety. Also their reception has always been very helpful. We are very pleased as a family of three being looked after by the Vale practice.

    Visited June 2022

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    The Vale Practice has not yet replied.