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Salford Primary Care Together - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Go Elsewhere, this surgery does not care about its patients

    Rated 1 star out of 5

    by Deborah Hatswell - Posted on 27 November 2023

    Having been a patient since 1996 I have received a shocking service from this gp practice. The receptionist is rude and makes you feel like its your fault when the surgery messes up which is a monthly thing here. Meds are never correct, no follow up from tests or referrals. Be prepared to ring around 200 times before you get through. Its rare to get an appointment even for serious treatment. The online contact form is obsolete and no complaints are ever followed up on. Patients here often have to go to A&E for simple treatment which burdens your patients and the NHS

    Visited November 2023

    Report as unsuitable

    Salford Primary Care Together has not yet replied.

  2. Review titled Rude and lazy staff

    Rated 1 star out of 5

    by Anonymous - Posted on 15 June 2023

    Arrived 5 minutes late and was told to sit down for my appointment then after waiting for 30 minutes a nurse comes out and complains loudly about wanting to go home then proceeds to tell me I cannot be seen as they have a 10 minute waiting policy. She then sent me on a 50 minute journey home with no remorse whatsoever. Would not recommend this clinic if you are simply expecting them to do their job.

    Visited June 2023

    Report as unsuitable

    Review titled Salford Primary Care Together

    Replied on 23 June 2023

    Thank you for taking the time to leave feedback from the practice. I am sorry to hear you have had a negative experience. We take all feedback seriously and use this to improve. I would like to discuss this further with you, please could you contact the practice and ask to speak to myself. Many Thanks Angela - Practice Manager

    Report as unsuitable