Colman Hospital - Ratings and reviews
Reviews
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Review titled Visitor’s negative experience
Rated 3 stars out of 5
by Anonymous - Posted on 25 August 2023
I brought my sister-in-law to visit her daughter in Caroline House today. She uses a stick. It was her first visit and she was really disappointed and upset at her experience. I would especially like to raise that there was no chair, or even a stool, to sit on in her daughter’s room. She remained standing the entire time she was there. She is in her eighties, deeply unhappy at her daughter’s situation and recovering from hip replacement surgery. This is poor practice in any hospital setting but when visiting your beloved daughter who is deeply impaired following a catastrophic stroke it is appalling. No visitor should have to stand when visiting. She surmised that you don’t really want to encourage visitors but surely to have them onside can help both you and all the therapists and the patient. I would be interested to hear your response.
Visited Rehabilitation on August 2023
Colman Hospital has not yet replied.
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Review titled 5 Star Care
Rated 5 stars out of 5
by Nigel Aldred - Posted on 27 March 2023
I spent 4 weeks at Pine Cottage Rehab Unit & the care l received during this time from all the staff both clinical & support was absolutely excellent, this unit deserves a 5 star rating. The ongoing physio care is also excellent, staff are very caring and accommodating,it really is a great place for any amputees, to recuperate and gain strength and mobility in a safe environment. I have never experienced such wonderful care from so many people. They should all be very proud of themselves, and the unit deserves recognition for their hard work in providing this level of exceptional care.
Visited Rehabilitation on February 2023
Colman Hospital has not yet replied.
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Review titled Professional support
Rated 5 stars out of 5
by Eric oldham - Posted on 02 January 2023
As an amputee at pine cottage I have been treated with huge respect, the surgeons, doctors, nurses, support team are all kind, understanding. I felt part of a large family, and was fortunate enough to share the ward with a stoic bunch of boys, good friends. Everything was available, I’m positive about the future, going forward, nothing will stop me achieving my goals. Thankyou so very much, I shall miss the support and camaraderie from staff and the team, but shall continue to visit for my new foot fittings etc..
Visited Rehabilitation on December 2022
Review titled Colman Hospital
Replied on 04 January 2023
Thank you so much for taking the time to share your positive feedback. We will ensure this is shared with the team at Pine Cottage. NCH&C Patient Experience Team
Provided by Care opinion
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Review titled Great experience
Rated 5 stars out of 5
by Tracy Dack - Posted on 22 November 2022
Had my first appointment there yesterday, I was greeted by the receptionist who was expecting me, seen by the consultant who was just the loveliest person to deal with, empathetic and sympathetic and totally understanding, I’d been trying to get treatment for a long time but it certainly is worth the wait. I will be attending for more treatment.
Visited Rehabilitation on November 2022
Review titled Colman Hospital
Replied on 23 November 2022
Thank you for your positive feedback, it's great to hear about your good experience. NCHC Patient Safety and Experience Team
Provided by Care opinion
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Review titled Caroline house :
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2023
Amazing rehabilitation unit. The care patients revive is wonderful. A lovely place. Staff build great relationships with patients and are amazing at their jobs
Visited Rehabilitation on October 2022
Review titled Colman Hospital
Replied on 26 January 2023
Thank you for your kind feedback. I will share this with the staff at Caroline House. NCH&C Patient Experience Team
Provided by Care opinion
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Review titled Excellent rehabilitataion service
by buzzby21 - Posted on 18 August 2022
I was really down after having left leg above knee amputation. I arrived at Pine Cottage and received a warm welcome. From then on I was treated with respect, dignity, kindness and care. At shift changes I was greeted with smiling faces behind masks, and asked was I alright and did I need anything? Mother hen guided her chicks , always around checking everything. It is the cleanest hospital I have visited, just like a military hospital, forever being cleaned. Food is very good, and plentiful and caters for special needs. Without the guidance and drive from the physio I will not be walking with knee joint in 3 more weeks time. A BIG THANK YOU TO ALL STAFF love you all
Visited July 2022
Provided by Care opinion
Review titled Colman Hospital
Replied on 23 August 2022
Dear Buzzby21 Thank you so much for taking the time to share your feedback, and compliments, for the staff and care at Pine Cottage. I will make sure that your feedback is shared with the team. I hope the recovery continues to go well. Patient Safety and Experience Team
Provided by Care opinion