St Martin's Hospital - Ratings and reviews
Reviews
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Review titled Thank You To all at Fern Ward
by Karen - Posted on 25 April 2024
Our daughter was admitted to Fern Ward in March and this was our only experience of mental health other than reading about issues in the mefia. The team at Fern Ward have given our daughter the care, kindness, patience and space to aid her recovery. She was treated with respect, expertise and her daily activities allowed her to recover at her pace. We also saw the kindness of other patients shown to each other, so many unwell patients, but all had common ground and understanding of each other. I know, that without the dedicated care received by the entire Fern Ward team our lives could be totally different. We are truly grateful to everyone who helped our daughter. I personally have learnt how much dedication the team put into the recovery programmes for the patients and we as a family are indebted to their commitment to people with mental health challenges where others would not step into this caring profession. A huge heart felt thank you for bringing our daughter back to us, we still have a long journey to go in recovery but Fern Ward team have given her the tools to reach this goal. Thank you very much …
Visited Inpatient mental health services on March 2024
St Martin's Hospital has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Jenni - Posted on 22 September 2023
I was very apprehensive about this appointment. The staff were amazing, they showed great care and empathy. Although this was a long appointment, I was not kept waiting and the whole experience was fantastic. May I please say thank you to all concerned.
Visited Memory services on September 2023
Review titled St Martin's Hospital
Replied on 26 January 2024
Thank you for taking the time to share your feedback Jenni. We are delighted to hear you were happy with the care and support you received from our colleagues – we will share this with the team at St Martin’s Hospital