Wycombe Hospital - Ratings and reviews
Reviews
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Review titled Brilliant Care
Rated 5 stars out of 5
by Wendy Day - Posted on 22 March 2024
Just had an over night stay on ward 12c after surgery, from the surgeon to the porters the level of care was brilliant and so caring thank you all very much, you don't get thanked enough.
Visited Gynaecology on March 2024
Wycombe Hospital has not yet replied.
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Review titled Disappointing...
Rated 3 stars out of 5
by Wei Liu - Posted on 29 March 2024
My wife was referred to High Wycombe Urology Dept by her GP as an "urgent suspected cancer referral". We received a letter saying that a telephone appointment was booked for 11.20am on Friday 26th March. My wife works but had arranged to be free for this call. A lady (S) phoned us at 11.05 (not the agreed time of 11.20) - and I explained that my wife was on her way home for the call and would be a few minutes and could she call back a little later, after her next call - which she agreed to do. She also said she had a full schedule and gave me her number to call her back to remind her. So far so good - then it goes wrong: She did not call back and, over the next two hours, I left 4 voicemails on her number - and finally my wife needed to go back to work in the afternoon. The lady eventually called back at 2.45pm and I told her that my wife had waited more than 2 hours to speak to her but, that in the end, she had to go back to work. The lady said "I told you I was busy" and that she would get Admin to re-arrange the appointment. The next day my wife gets a letter from the NHS Buckinghamshire Healthcare Trust stating that "she did not attend her appointment and her care has now been discharged" and that her GP will be informed. This is not a professional or caring response as I understand it. My wife was available for the call at the agreed time and in fact took 3 (unpaid) hours off work to make sure that she was! The fact that it did not fit fit with the caller's agenda that day is not her fault - and for the appointment to cancelled because "she did not attend" is outrageous! Especially in view of the reason for the call in the first place. My wife is understandably very upset and we now have to start the whole process again - and as it's the Easter weekend that means we can't re-contact the GP for another 4 days. If I treated my customers like this in business I would soon have no more customers left. However I guess the Urology Dept doesn't have these concerns...
Visited Urology on March 2024
Wycombe Hospital has not yet replied.
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Review titled So kind!
Rated 5 stars out of 5
by Deborah Hemmings - Posted on 06 February 2024
A huge thank you to ward 12c, all day case theatre staff , doctors and porters! Thank you for your kindness and care today.
Visited Urology on February 2024
Wycombe Hospital has not yet replied.
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Review titled Lacking in privacy
Rated 2 stars out of 5
by Anonymous - Posted on 12 February 2024
My wife attended the urology dept She was being tested for “ urine flow / retention issues” We sat in reception and she was publicly asked personal questions in the waiting area about her passing of water and other prrsonl questions relating to her forthcoming test Absolutely no consideration to her privacy or decency l expressed my opinions at the time however she did not want to impact her procedure . This is totally unacceptable and it needs to be addressed. Her commentary in terms of testing / procedure was good the service was excellent Please address privacy and decency in terms of initial contact
Visited Urology on February 2024
Wycombe Hospital has not yet replied.
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Review titled Caring staff
Rated 5 stars out of 5
by Jason Parfitt - Posted on 28 February 2024
Had a procedure today in the cardiology day clinic.Very approachable staff, with a good sense of humour.Looked after very well before,during and after the procedure.
Visited Cardiology on February 2024
Wycombe Hospital has not yet replied.
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Review titled Friendly, kind and caring
by Ollbar - Posted on 12 January 2024
I recently had a bunion and toe alignment operation yesterday at Wycombe Day Care Unit and would like to thank all the staff....nurses, anaesthetists, surgeon, physiotherapist etc. for being so friendly, kind and caring. Well done NHS!
Visited January 2024
Provided by Care opinion
Wycombe Hospital has not yet replied.
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Review titled The most amazing doctor
by aquariusqk67 - Posted on 21 December 2023
My mother is in her 80s and was suffering with dizzyness and was being sick. We were seen for assessment almost straight away then after a short wait the most amazing doctor saw her and spent time trying to make her better. When her treatment didn't work she referred my mum to a specialist and they rang this afternoon to make an appointment. This particular doctor (I didn't get her name) was brilliant and didn't patronise my mother, just was set on getting her better. Thank you, Wycombe Urgent Care Unit - you were great.
Visited December 2023
Provided by Care opinion
Review titled Wycombe Hospital
Replied on 11 January 2024
Thank you for taking the time to leave such positive feedback. We will share it with the team concerned.
Provided by Care opinion
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Review titled Efficient and safe patient care despite high demand
by Xray2023 - Posted on 29 November 2023
I visited High Wycombe minor injuries unit today with my daughter for a fractured ankle. The team from the moment we got there to the moment we left were kind, caring, efficient and highly skilled. Despite a high number of patients waiting to be seen, the care provided was seamless with my daughter getting the assessment and treatment she required within 2 hours. Thank you so much, you guys are amazing!
Visited November 2023
Provided by Care opinion
Wycombe Hospital has not yet replied.
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Review titled Fabulous treatment
by GFrankD - Posted on 04 December 2023
I’d like to extend my sincere thanks to all at Wycombe hospital for the care that I received during my recent stay. Everyone, from surgeons, anaesthetists, nurses and auxiliaries were so lovely that it made my time there (if only for one night) a real pleasure . My admiration for the NHS continues, and I will always support you!
Visited November 2023
Provided by Care opinion
Wycombe Hospital has not yet replied.
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Review titled Professional and caring team at Breast Care OPD
by HelenaJ - Posted on 30 November 2023
I was very scared on having a call-back following my routine mammogram. I have lost a sister-in-law and a couple of friends to breast cancer. Everyone I met at High Wycombe hospital was caring and kind. The staff in the Breast Care unit welcomed me and explained why I had been recalled, what would happen next and when I would get results. They were understanding and professional, maintaining my dignity and treating me with respect. I felt SO safe and as though they genuinely cared for me personally. I was very fortunate to be given an all-clear so no cancer. Thank God. I was shown my scans with clear explanation, a chance to ask questions and discussion. I cannot praise them highly enough. Thank You.
Visited November 2023
Provided by Care opinion
Wycombe Hospital has not yet replied.