Clifton Hospital - Ratings and reviews
Reviews
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Review titled Thank you ward 3
Rated 4 stars out of 5
by Valerie Mcloughlin - Posted on 16 January 2024
Thank you my mum was on ward 3 and carnt really fault the care she received. Just 1 thing my mum had a lovely comfy reclining chair at the side of the bed which was on wheels. My daughter and I went to visit my mum I noticed the chair had been changed didn’t think any thing of it just thought they had given it to another patient not a problem. There was 2 nurses stood in the middle of my mum room talking when the ward clerk came in and said I have found the chair it was in another wards staff room the staff had been using it, that chair is for the patients it reclined. Still not thinking anything of it till someone came into the ward pushing this reclining chair that had been at the side of my mums bed, so in other words the staff had taken this recliner from my mum replaced it with a normal chair and took the recliner to the staff room for themselves. Got to say this is disgusting my daughter and I couldn’t believe it, I mean I didn’t get time to relax in a recliner when I worked, and I thought nurses are over worked don’t think so if got time to change chairs. And why would you want a recliner I do hope not what I am thinking night staff when it’s quiet but why a recliner ??? . Like I said this wasn’t said quitely my daughter and I couldn’t help but hear not good at all it could have been someone from the CQC visiting there mum, my daughter that was with me does know someone that work for the CQC she has been helping us with a nursing home for my mum. That was the only thing other than that the staff I spoke to where lovely and specially 1 nurse that took mum for a shower and blow dried her hair mum looked great, so I would like to say a big thank you to the staff on ward 3.
Visited Older people's services on January 2024
Clifton Hospital has not yet replied.
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Review titled Inpatient
Rated 5 stars out of 5
by Lyvia - Posted on 16 May 2023
I’ve been in a few weeks now following surgery for a broken ankle. The staff are caring and capable, nothing is too much trouble. The facilities available in the hospital are excellent. The grounds are well kept. The food is very good with lots of variety and choice, staff also turn up with treats sometimes - chocolate, doughnuts, biscuits, crisps even popcorn whilst watching a film in the day room. When the coronation was happening the staff set out the garden with tables chairs, fine china and flags, a man played guitars and we even got a visit from royalty (actors). Really pulled out all the stops for us to have an enjoyable time.
Visited Older people's services on May 2023
Clifton Hospital has not yet replied.