Reviews

Displaying 1 to 1 of 1

1. Review titled Terrible service

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 08 February 2024

   Never met a bunch of truth twisters in my life as someone with bpd I was annoyed at trainee was involved with my care ,I rang to ask who would be in my review meeting ,on the 6th I said I did not want the trainee in my review on the 7th I got a text saying my appointment was cancelled, I rang on the 7th to say this was very childish ! Then 8th saying I was discharged and refered back to gp ,every letter I received was not what was said on first appointment things have never changed with services at anderson court .seems if you live past morpeth you don't matter absolutely shocking maybe you should look at reviews no wonder we have lost so many people with lack of services here

   Visited February 2024

   Report as unsuitable

   Review titled Anderson Court

   Replied on 19 February 2024

   The team supported this service user through our complaints process. This has now concluded and everyone involved is happy with the outcome achieved. Paul - Feedback and Outcomes Lead

   Report as unsuitable

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