Calderdale and Huddersfield NHS Foundation Trust - Ratings and reviews
Reviews
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Review titled Amazing paediatric A&E at Huddersfield
Rated 5 stars out of 5
by Anonymous - Posted on 13 April 2024
From the very kind receptionist, to the nurse and the doctor, we had a fabulous care for our child. Thank you to the entire team to get us through so promptly. Your hard work and commitment is appreciated.
Visited April 2024
Calderdale and Huddersfield NHS Foundation Trust has not yet replied.
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Review titled Fantastic ambulance service
Rated 5 stars out of 5
by Anonymous - Posted on 13 April 2024
An ambulance transferred my son from Huddersfield to Halifax hospital and they were the kindest team. They were amazing and caring with my son and could not thank them enough for their help and dedication.
Visited April 2024
Calderdale and Huddersfield NHS Foundation Trust has not yet replied.
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Review titled Impeccable service
Rated 5 stars out of 5
by Clive Morris - Posted on 26 June 2023
Despite all negative media coverage of the NHS, my experience from my initial visit to A &E to discharge has been first class.
Visited April 2023
Calderdale and Huddersfield NHS Foundation Trust has not yet replied.
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Review titled Outstanding care
Rated 5 stars out of 5
by Zilla - Posted on 25 April 2023
My 85 year old husband was treated by vascular consultants and staff subsequent to a Transient Ischaemic Attack. The speed and effectiveness of both tests administered and arrangements for surgery were impressive. The standard of care, including the range of tests, explanations, professional knowledge and skill could not have been bettered anywhere in the world. We are truly grateful.
Visited February 2023
Calderdale and Huddersfield NHS Foundation Trust has not yet replied.
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Review titled Outstanding care
Rated 5 stars out of 5
by Zilla - Posted on 25 April 2023
My 85 year old husband was treated by vascular consultants and staff subsequent to a Transient Ischaemic Attack. The speed and effectiveness of both tests administered and arrangements for surgery were impressive. The standard of care, including the range of tests, explanations, professional knowledge and skill could not have been bettered anywhere in the world. We are truly grateful.
Visited February 2023
Calderdale and Huddersfield NHS Foundation Trust has not yet replied.
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Review titled Questionable practice
Rated 2 stars out of 5
by Derek Roach - Posted on 01 July 2022
I took an 88 year old gentleman to A&E at the request of his GP. A reasonable transition through the system with a man with heart failure was concluded with a push to the foyer where he was given his diagnosis, prescription supplied, cannula removed and discharged. In a public area? Nice work NHS, not.
Visited July 2022
Review titled Calderdale and Huddersfield NHS Foundation Trust
Replied on 26 July 2022
Hello Mr Roach Thank you for the feedback, and I was sorry to read about this. My name is Jacqui and I work in our Trust's communications team. If you would be happy to share more information with our Patient Advice Team, they will look into it with further so we can improve this for others. Please feel free to email them on PatientAdvice@cht.nhs.uk or call 01484 343800. Thank you again. Jacqui
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Review titled Appalling booking / referral system
Rated 3 stars out of 5
by Anonymous - Posted on 25 July 2022
1) on july 15th I had an appointment at huddersfield royal at 1015. At 0920 I got a call saying it was cancelled. At 1010 another call saying it was un-cancelled! 2) at 1630 on the 15th a call saying appointment rearranged for august 1st, but to ignore confirmation letter, as appointment cancelled. Appointment finally rearranged for 21st. 3) on 23rd july I got letter dated the18th saying appointment cancelled, but no details of which one. I called to find out which appointment, and was told that it was for the 15th - the letter posted three days after the cancelled appointment date! This system is a complete disgraceful inexcusable, shambles wasting an enormous amount of people’s time and resources. No wonder the health service is in such a mess. For goodness sake sort it out.
Visited July 2022
Review titled Calderdale and Huddersfield NHS Foundation Trust
Replied on 26 July 2022
Dear patient Thank you for your feedback and I'm sorry to read about your experiences. My name is Jacqui and I work in our Trust communications team. If you are happy to do so, please send a little more information to our Patient Advice Team, who can look into this with a view to improving the service for others. Without the extra detail we'll not be able to drill down further, so it would really help. You can email them at PatientAdvice@cht.nhs.uk Thank you for your patience and apologies again. Jacqui
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2022
The doctor and all other staff that dealt with me were absolutely amazing. They are what make the NHS such a fabulous service ❤️
Visited May 2022
Calderdale and Huddersfield NHS Foundation Trust has not yet replied.