Cossham Hospital - Ratings and reviews
Reviews
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Review titled Mri Experience
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2024
Arriving late and distressed I was cared for by a tall male radiographer (not allowed to name names on here but it began with R), He was kind and went the extra mile to reassure me and get me through my scan.
Visited Diagnostic Imaging on April 2024
Cossham Hospital has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Sarah - Posted on 14 March 2024
I’m not allowed to name names apparently (they begin with C and P) but staff in X-ray department amazing this morning! So efficient, friendly and professional. My appointment was 10.30am and I had finished at 10.31am! Incredible. To all the complainers out there, we are so lucky to have the NHS and the staff. Thank you so much
Visited Diagnostic Imaging on March 2024
Cossham Hospital has not yet replied.
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Review titled Good facilities
Rated 5 stars out of 5
by David R - Posted on 21 July 2023
When Imaging Suite B was eventually found the experience was fine considering the temporary accommodation. However, the signage to the area is completely incorrect. Having followed the signs around the left hand side of the building to find the path was completely fenced off, I retraced my steps to the other side of the construction work but found myself in the back of an area with no access through fire doors. Returning to the main hospital entrance there was noune at the reception desk so found another staffed desk and was informed that the Imaging suite was around the other side of the building i.e. to the left of the main building rather than the right as directed by the signage. As it is I am able bodied but this could be most distressing for someone with limited mobility.
Visited Diagnostic Imaging on July 2023
Review titled Cossham Hospital
Replied on 25 July 2023
Dear David Thank you for taking the time to feedback. I am sorry to hear that you had such difficulty with the signs at Cossham, its sounds very confusing and not at all satisfactory. I will pass your feedback to the Facilities Team at Cossham in order for the signage to be reviewed. Best wishes Leanne Malpas
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Review titled Fast and efficient service
Rated 5 stars out of 5
by John J - Posted on 13 October 2022
I needed several x rays and was in and out within 15 minutes. Friendly and professional staff. Thank you. John
Visited Diagnostic Imaging on October 2022
Cossham Hospital has not yet replied.
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Review titled Outstanding nurse
Rated 5 stars out of 5
by Glenys Smith - Posted on 29 April 2022
Your Review: My husband has Alzheimer’s and had an OP appointment this morning to examine a hernia for possible surgery. We have waited 18 months for this appointment. On arrival he refused to go in and started walking home ( he has an arthritic knee and walks with difficulty). On seeking help the HCA on duty dropped what she was doing and came out to help me find him and get him back. On returning her skilled and patient talking coaxed him into a consulting room where she made him a cup of tea and briefed the surgeon. He too was very patient but my husband refused to be examined. I want to commend both staff but particularly the HCA for her outstanding help and support. She did everything possible to persuade him to see the surgeon and I am very grateful for her support. Please pass on to her how much her kindness meant to me. Glenys Smith
Visited General Surgery on April 2022
Cossham Hospital has not yet replied.