National Hospital For Neurology and Neurosurgery, Queen Square - Ratings and reviews
Reviews
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Review titled The care I was given here was truly exceptional.
by Chris2304 - Posted on 29 September 2023
I had a stroke in August 2023 which left me paralysed down the right side of my body. After spending 2 weeks at the Queen Square and Royal Free hospital I was transferred to the neurological rehab unit at Edgeware Community hospital. The care I was given here was truly exceptional. The skill and patience of the physios was excellent and I could see significant improvement every day. By the end of my 5 week stay I was able to walk again without using a stick. The facilities are good and the nursing team were also fantastic - very attentive and caring.
Visited August 2023
Provided by Care opinion
National Hospital For Neurology and Neurosurgery, Queen Square has not yet replied.
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Review titled Amazing Care and Understanding
Rated 5 stars out of 5
by Mandy C - Posted on 13 April 2023
I had to come to your hospital for removal of pituitary tumour and stay on the Victor Horsley Ward. I want to say thank you to the consultants/surgeons and theatre staff for my care and success of the operation. I also want to thank the staff on the ward, the endocrine team and the staff taking my daily blood samples. You all made my stay with you bearable especially as my home was over 200 miles away. So a massive thank you for the care, understanding and being kind to me, I will not forget you and the dedication you gave to me. You are all heroes in my eyes, and exceptional in your roles.
Visited Neurosurgery on March 2023
National Hospital For Neurology and Neurosurgery, Queen Square has not yet replied.
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Review titled No Access to Ward/ Department
Rated 1 star out of 5
by Anonymous - Posted on 24 January 2023
Needed access and advice to MS Nursing team or someone from the Neurologist Team. Tried contacting via phone/email due to concerns of patient and the adverse side effects they have experienced. Left messages, tried to go through switchboard, but they were unsuccessful also in trying to get the call connected, upon connection the line would be cut off or the answerphone messages would state there is no staff there to man the reception of those departments. From the onset, there was always reassurance that if there were concerns about the patient or their treatment that help was at hand. However, this has proven very challenging and very frustrating. Leaving things in limbo. This is not acceptable.
Visited Multiple sclerosis services on January 2023
National Hospital For Neurology and Neurosurgery, Queen Square has not yet replied.
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Review titled Amazing nurses
Rated 5 stars out of 5
by Sam Harley - Posted on 18 December 2022
I have just had a brand new vns installed as my other one broke and I am so happy that this is done . The one I had stopped working in May 2022 and I was suffering with seizures lots and lots as the vns stops my seizures for 7 to 8 months and I a just so happy I have had a new one installed now . Thanks so much all the epilepsy surgery team
Visited Epilepsy services on December 2022
National Hospital For Neurology and Neurosurgery, Queen Square has not yet replied.
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Review titled Poor communication
Rated 3 stars out of 5
by Anonymous - Posted on 10 May 2023
Put on waiting list in for surgery on my neck in Sept 2022. Good waiting time 6 months. Cannot get hold off anybody to do find out when surgery might be left multiple message 's with no reply same when trying to phone leave message an no-one ever calls back!!!!
Visited Neurology on September 2022
National Hospital For Neurology and Neurosurgery, Queen Square has not yet replied.
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Review titled Fantastic Staff.
Rated 5 stars out of 5
by Anonymous - Posted on 03 August 2022
Right from beginning coming in for major surgery all the staff whom I met (even one whom booked my op smiled as I went passed.) treated me with such respect and dignity. They all helped ease my anxiety level's, nothing was a bother upon entering my time in recovery room and like wise as was wheeled back to Victor Ward. Thank-you.
Visited Neurosurgery on July 2022
National Hospital For Neurology and Neurosurgery, Queen Square has not yet replied.