CAMHS - Child and Adolescent Mental Health Services - Ratings and reviews
Reviews
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Review titled Discharged too quickly.Pleasant staff but faster referalls needed and therapy treatment needed before a problem becomes severe..
by Eve - Posted on 19 April 2024
It was a pleasure meeting staff. Very nice people. Too long of a waiting list.Begged over 5 years for a referall for my son to be tested for Adhd.it was not done.I had to do courses to learn about challenging behavious and dyslexia.After receiving Appointments he was tested for Adhd&Autism.He was diagnosed with both and discharged.No therapy provided even though I asked several times for it. I showed evidence of the behaviours. The staff said therapy is provided if its moderate/severe or if the child is aggressive. I don't agree to wait for the person to have a huge mental breakdown,then refer and then be on a waiting list.It's best to treat before it gets bad.Looks like he will go on another big waiting list if he ever needs help if i was to ask for a referall.Its not fair A quick fix with medication isn't always the answer.Therapy or combination of treatment maybe. I also asked for a referall in terms of his abnormal blood test results being abnormal twice. If he ever needs to be medicated whether it be medication for Adhd or autism or antibiotics for perhaps a virus he may have.Some say on the labels "do not take if person has certain health conditions".So if blood tests are abnormal then further testing is better. But I beg and it don't work. You feel alone in this world without help. Adults go on a huge waiting list and so do children. It's not fair as they are children.
Visited April 2024
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Waste of my time!
Rated 1 star out of 5
by Anonymous - Posted on 24 April 2024
We had to drive nearly an hour and half to get here just to be told she gave eye contact and spoke so she isn’t autistic followed by she shows traits of autism! Asking if a 3 year old can read (what does that have to do with anything?) The woman we saw even saw my daughter stimming and she still went on to say she’s fine! Theses are meant to be professionals and yet they don’t know the difference types on autism.
Visited April 2024
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled If I worked like they did I'd be sacked.
Rated 1 star out of 5
by Anonymous - Posted on 27 March 2024
My daughter was referred here for an eating disorder. Their only input has been to send home a massive photocopied pile of "advice" (which at 17 she can't be bothered to even read never mind take notice of), stay off school for several months (in her final few months of 6th form - very helpful) and arrange loads of appointments which require her dad to take time off work to drive her to (1 hour journey each way) and then the person she is supposed to be seeing claims the appointment was never made. These people are useless. They are messing with young people's lives and need to be reliable, proactive and accountable. They are none of those. Absolutely disgusting service. Weeks and weeks of their interference and there has been no improvement whatsoever. I suspect they are taking the approach that at nearly 18 she soon won't be their problem. Shameful.
Visited March 2024
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Terrible!
Rated 1 star out of 5
by Sean - Posted on 07 March 2024
Simply wanted to remove my autistic son from their waiting list because he was no longer hallucinating at that point in time! Shocking service, took a year to get anywhere with them and then simply to want to remove a child with additional needs and mental health issues!!
Visited March 2024
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Disjointed and treat you as a cog in the machine
Rated 1 star out of 5
by Anonymous - Posted on 14 March 2024
We approached camhs for help with an eating disorder and found the whole experience prescriptive, disjointed up, unhelpful and with no desire to work alongside us. 8 weeks after starting the process were offered a course on "What is an eating disorder" after which my daughter had been excluded from school on their advice without consulting or agreeing with ourselves. Very focussed on your must eat, you must eat and if you don't then told off about it rather than encouraged. No help given on how to achieve this and took months before being offered any help on tackling the mental side. When excluded from school were given no notice, so school and ourselves were unable to prepare anything, with no risk assessment or health and safety checks carried out. Camhs are well meaning but treat you as a cog in the machine without understanding the individual. Very disappointed and would not recommend
Visited January 2024
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Dismissive
Rated 2 stars out of 5
by Anonymous - Posted on 11 January 2024
I understand that the Nhs and other branches are over worked enough as it is and I won’t deny the experience I’ve had has improved since last time which was approx in 2021 and I was with Camhs again in 2023, the worker I was paired with was very dismissive almost and compared me to others and said “I don’t think you have depression because you still go to school, people who actually have it don’t” when they previously mentioned that they could not diagnose or undiagnose, it’s fair if they think that way, but I don’t think people in a sound state of mind, stop working as well in schools; have trouble with eating, sleeping and taking care of basic needs such as showering. I have had time in the past where I took time off school because I felt like I couldn’t at all, felt too exhausted from just existing and feeling bad, like very very bad all the time, I had times where I stopped working at all in school because I felt like what was the point but all this worker said was that they think I just have mood issues and then said what use does a label give? for starters being diagnosed with something/using a label makes it easier to explain to people like other medical professionals, people in personal lives, etc. I don’t expect therapy or medication to work like magic and I know I diagnosis won’t make it better either, but it will help, especially in getting support as an adult, since these things don’t go away. I’ll be honest I just didn’t like the dismissive or comparative tone they used and wish they’d be a bit more considerate and less contradictory, they weren’t the worst worker I’ve had in all fairness, but it still wasn’t exactly a pleasant experience
Visited December 2023
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Awful, no care no compassion
Rated 1 star out of 5
by Anonymous - Posted on 08 December 2023
Gate keeping, my child has Adhd. He is unmedicated as the amount of hoops we had to jump through took 4 yrs to get a diagnosis. We are now in the “holding pattern” to get medication, which will happen ? We have to complete a parenting course which was held in the middle of the day and hour from where we live for 12 weeks, did we work? Then we had to attend a “what is Adhd course”, run by a person who could not read the PowerPoint. It was useless having attended lectures and read books clearly knew more than she did. Now we are “waiting” for the School to refer us after 12 weeks for medication. Yes you read that right not as parents or our GP. The school decides, meantime out child is escalating into a mess of anger and anxiety of untreated Adhd. Camhs don’t care
Visited December 2023
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Amazing Care
Rated 5 stars out of 5
by Gail Essabi - Posted on 13 March 2024
After battling for the majority of his life, finally my son was heard! I only wish the journey to get to camhs had happened sooner. It's hard to put into words how amazing they were, my son felt listened to believed for the first time in his life. He was treated with kindness, understanding and compassion and for that I will always be grateful. Thank you to the amazing Psychiatrist and Specialist Nurse for making such a difference to my son's life.
Visited November 2023
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Anonymous - Posted on 19 November 2023
I came into the camhs eating disorder service around a year ago and would not be here without them! Camhs give their upmost support, always having you as their first thought. They always catered to what I needed and took the time to get to know me and how I could have as much support as possible. I could not thank this service enough.
Visited November 2023
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Non existence of support
Rated 1 star out of 5
by Zoe Lenthall - Posted on 12 March 2024
My eldest daughter was referred in 2017 by her then school. They did not provide any support and she is actually worse off now and shes nearly 20 years old. My 14 year old was referred in 2022 for self harm by her doctor. Advise/tips but not support or treatment. They assigned a lady to my daughter when social services got involved in January 2023. The pady assigned to my daughter was clinically trained in self harm or low mood which is exactly what my daughter struggles with. The social worker fid wonder the same thing, why would someone not clinically trained be assigned to my daughter? Im still wsiting on a diagnosis of ADHD which has taken a year so far but thats only because social workers were chasing CAMHS otherwise we would be at the bottom of the pile. Im guessing the lady assigned to my daughter was some sort of support worker who we saw a couple of time in a year who just talked to my daughter. On the CAMHS website it states support/treatment involve a clinical psychologist, a crisis worker, family therapists, mental health practitioners, occupational therapists, primary mental health workers, psychiatrists, psychotherapists, support workers and well being practitioners. So far we have seen a support worker and someone who assessed my daughter for treatment. Not ever anyone who can actually treat my daughter. So thats my 20 year old and my 13 year old who still both struggle with their mental health and self harm. They were both pulled from school because of lack of support for mental health/bullying. Anytime you mention to school or GP ect they always ask "is your child under CAMHS?" I'm starting to wonder if this "treatment" is some sort of non existent unicorn because i have seen no treatment and never been ecplained what treatment would include and help with and zero support. They sign post you to diffrwnt advise websites and unless your child has actually seriously attempted suicide they will give minimal support if that, although i do know of someone who didnt even get that. My 11 year old daughter who is transexual, going through school anxiety from bullying has started self harming. The school are aware but they offer no support as it is quite rare in school at this young age. She suggested talking to my GP about treatment from CAMHS, as you can imagine I did discuss my experience with CAMHS and how unhelpful they have been to my other daughters who are still suffering so I stated that I do not see the point in this non existent support or supposedly treatment. So now all my children suffer with low mood and self harm. If I had to hazard a guess it would be down to the lack of relationship or effort from their fathers and secondary school bullying. With the schools not addressing bullying properly and not being able to support mental health issues and CAMHS not being able to treat or support any issues i feel my children are at a loss in this world and I am scared for their future in this unsupportive world.
Visited September 2023
CAMHS - Child and Adolescent Mental Health Services has not yet replied.