Breightmet Health Centre - Ratings and reviews
Reviews
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Review titled Receptionist going above and beyond
Rated 5 stars out of 5
by Paul Roper - Posted on 25 October 2023
I had recently been passed pillar to post between several secretaries for around 2 weeks but today I spoke to the neurology secretary who’s name I am unable to say or else this won’t get published went above and beyond chasing people to chase my medication which would have run out by the end of the week and she should have finished at 3pm but stayed on until half past 4 to help me get it sorted so that I can collect my prescription the day after and relieved a lot of stress and was extremely helpful and even gave me her personal number to phone in case of any other issues
Visited October 2023
Breightmet Health Centre has not yet replied.
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Review titled Reception desks should be staffed
Rated 2 stars out of 5
by Anonymous - Posted on 20 September 2023
Children's & Adolescent Services, waiting room of people and nobody at the desk. Waited nearly 15 minutes for someone to appear.
Visited September 2023
Breightmet Health Centre has not yet replied.
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Review titled Ridiculous parking
Rated 3 stars out of 5
by Tiffany young - Posted on 17 January 2023
The practice itself is clean and has lots of services to use. But the parking is absolutely ridiculous. Staff parking in the disabled bays so that disabled people, like myself cannot get parked. The main car park is supposed to be for visitors but the staff take up most of it so 9 times out of 10 you can't get parked. I visited yesterday and I couldn't get a disabled parking space due to it being full, which is fine but then I saw a nurse use the disabled parking! This is not fair. This isn't the first time that I've seen staff use the disabled parking and it makes it difficult for visitors who have appointments to get parked. I understand some nurses etc will have a disabled badge but this staff member clearly worked at the centre. Plus a member from the covid vaccination clinic did it a few weeks ago too. It is a regular occurance.
Visited January 2023
Breightmet Health Centre has not yet replied.
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Review titled Waiting is to long
Rated 1 star out of 5
by Anonymous - Posted on 22 August 2022
I have an ongoing problem but now I tried to make an appointment and they said end September. Ridiculous. I won't be able to walk by then.
Visited August 2022
Breightmet Health Centre has not yet replied.
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Review titled Unprofessional Reception Staff
Rated 1 star out of 5
by Anonymous - Posted on 27 June 2022
The staff on reception are an absolute joke, they shout across the waiting area to patients whilst seated. They don't answer the phone when it is ringing, I sat in the waiting area and heard the phone constantly ringing. When I called later in the week to cancel an appointment, the phone rang out for over half an hour then it was permanently engaged. When I did get through the receptionist told me she couldn't cancel the appointment and that I'd have to call another number! Fifty minutes later the appointment still isn't cancelled as no one picks up. Shocking service, I have no idea how these people keep their jobs! The NHS keeps going on about missed appointments, I have tried to cancel but if your staff won't do the job they are employed to do there's not much else I can do!
Visited June 2022
Breightmet Health Centre has not yet replied.