Hornsey Central Neighbourhood Health Centre - Ratings and reviews
Reviews
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Review titled Poor booking system
Rated 3 stars out of 5
by Anonymous - Posted on 04 May 2023
As has already been commented, the booking system only allow booking for one morning on one day. This needs to be sorted out!
Visited Phlebotomy services on May 2023
Review titled Hornsey Central Neighbourhood Health Centre
Replied on 19 May 2023
Dear patient, Thank you for taking the time to leave feedback regarding our Phlebotomy booking system. We are very sorry to hear that you had difficulties in booking an appointment and will ensure that your feedback is shared with senior managers within the Phlebotomy service for their awareness. If you would like to discuss your concerns further, please contact the PALS & Complaints team whose details can be found on our website. www.whittington.nhs.uk With best wishes The PALS team
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Review titled Booking process poor
Rated 1 star out of 5
by John Webb - Posted on 16 March 2023
Only have one day slot to book. No use if need appointment in two weeks time. Previous experience have only had booking window weeks in advance. Need to sort out booking process.
Visited Phlebotomy services on March 2023
Review titled Hornsey Central Neighbourhood Health Centre
Replied on 17 March 2023
Dear Mr Webb, Thank you for taking the time to leave feedback regarding your recent experience with the Phlebotomy service. We are very sorry to hear that you did not have a positive experience on this occasion and will ensure your comments are shared with all relevant staff members including senior managers. If you would like to discuss your concerns further, please contact the PALS & Complaints team whose details can be found on our website. www.whittington.nhs.uk With best wishes The PALS team