Reviews

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1. Review titled Not impressed

   ★★

   Rated 2 stars out of 5

   by SUE CLARK - Posted on 19 December 2022

   I rang the Garforth practice to cancel an appointment, As requested on the phone I pressed 1 for appointments only to be told this was not available. I rang again and held for the operator, I was number 26 in the queue, I waited on the phone for 1 hour 3 minutes, someone answered and promptly cut me off. I rang again and was number 10 in the queue, whilst waiting I rang the Barwick surgery where the phone was answered promptly and the lady dealt with my issue quickly and efficiently. I came off the phone from Barwick and was still only number 7 in the queue and 12 minutes holding for Garforth. This is clearly unacceptable and I would like to see a massive improvement in 2023. Since we have not had our surgery in Aberford where the ladies were fantastic the service from Garforth has been dreadful.

   Visited December 2022

   Report as unsuitable

   Garforth Medical Centre has not yet replied.

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