Reviews

Displaying 1 to 2 of 2

1. Review titled Appointment

   ★★

   Rated 2 stars out of 5

   by J.kaye - Posted on 22 March 2023

   Was called by someone from liaison psychiatry in early February regarding an appointment who said she would speak to a colleague and get back to me as the appointment offered was unsuitable that was early February it’s now 22 march and still waiting for the call

   Visited Psychiatric liaison services on February 2023

   Report as unsuitable

   Becklin Centre has not yet replied.

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2. Review titled Horrible experience

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 04 April 2023

   I would not recommend them to anyone. I was far worse in the hospital than i was out. I don’t think they care at all about the patients. I was ridiculed and treated badly. If i could give zero star rating i would. I hope never to go back and i would not recommend the service to anyone. The ward needs a lot of improvement and needs lessons on how to deliver compassionate care. Absolutely awful.

   Visited Adult Mental Illness on October 2022

   Report as unsuitable

   Review titled Becklin Centre

   Replied on 23 August 2023

   Hi There My name is Sam Marshall, I am a Quality & Patient Safety Lead. Thank you for taking the time to share your story on Care Opinion. I am disappointed to hear about your experience. That is definitely not the experience we would want people who access our services to feel. Unfortunately, with the little information I have from your posting it is difficult for me to investigate how best to help you, I wonder if you might feel able to give me some details about where you were seen and which service it was? That way I can better understand what happened. If you do feel able to do this then please contact our PALS service who will be able to offer some support and advice on 0800 0525790 or e-mail pals.lypft@nhs.net Kind Regards Sam

   Report as unsuitable

   Provided by Care opinion

   

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