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Sussex Community NHS Foundation Trust - Ratings and reviews

Reviews

Displaying 1 to 4 of 4

  1. Review titled Experience was very disappointing

    by Anonymous - Posted on 12 June 2023

    I was given the telephone number of UTC as our GP surgery in Seaford had no appointments. I phoned on Friday and was given an appointment for Sunday morning 11.20. When I arrived I was told they don't make appointments it's a walk-in centre. They had no record of me or the appointment they had made. I was offered no explanation just told I could wait but it would be a long wait. I decided not to wait and to try my local surgery instead as it was very crowded in a small waiting area like a shipping container.

    Visited June 2023

    Report as unsuitable

    Sussex Community NHS Foundation Trust has not yet replied.

  2. Review titled Awful

    by Anonymous - Posted on 13 April 2023

    I went with a pre booked scan for to check for ovarian cyst. Nurse came out and got me and when we got in the room she became rude as if not long found out I was pregnant as she told me she cant do a scan of that, I knew that and that wasn’t what I was there for. Throughout the appointment she didn’t seem like she wanted to be there and was very short with me and made me feel like I was wasting time. This appointment was booked by my gp weeks before I new I was pregnant. I left that appointment ready to cry snd feeling sick from the way I was treated. I’ve had scans here before and never had any problems with staff until this time, I just hope if I need to come back here again I don’t get seen by the same nurse.

    Visited April 2023

    Report as unsuitable

    Sussex Community NHS Foundation Trust has not yet replied.

  3. Review titled Wonderful caring dedicated professional

    by DouglasL - Posted on 13 February 2023

    Visited the UTC today after crashing on my bike. I honestly cannot speak too highly of my experience and the care of the staff there. In the space of 2.5 hours I was assessed, verified, x-rayed, consulted then put in plaster. Each person I saw was kind, considerate, knew what they were doing and went about their work diligently and professionally. Thank you so much :o)

    Visited February 2023

    Report as unsuitable

    Sussex Community NHS Foundation Trust has not yet replied.

  4. Review titled Not a good experience

    by Anonymous - Posted on 02 June 2023

    I noticed the other comment about the X-ray department and will agree about the rude staff or the one I saw. I had to have a lower leg X-ray and the woman radiographer was less than welcoming. "take your trousers off" Normally this wouldn't bother me, but this was bad. She could have offered a gown but didn't. Surly and uncommunicative throughout. I complained at the time and made it clear I don't want to see this woman again. I've always regarded the Victoria highly, friendly reception etc. but this one really changed my mind. If staff don't like patients then maybe this isn't the job for you.

    Visited June 2022

    Report as unsuitable

    Sussex Community NHS Foundation Trust has not yet replied.