Ratings and reviews
Reviews
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Review titled Muddled and disjointed
Rated 2 stars out of 5
by Anonymous - Posted on 03 May 2022
Staff are broadly Friendly. Care is patchy and does not seem to consider the fluidity of individuals experiencing of poor mental health. Been under the care of princess road for a number of months and my mental health has deteriorated significantly.
Visited April 2022
Review titled Malton Clinic
Replied on 19 May 2022
Thank you for taking the time to leave this feedback with us. While I am pleased to hear that your experience with our staff has been generally positive, I am very sorry that your wider experience was one of not feeling properly supported regarding mental health. As this feedback is anonymous, and we have few details currently, I would invite you to contact our PALS team directly on 01904 726262 if you wish to provide more information and have a direct response from us addressing your concerns.
Provided by Care opinion