Surbiton Health Centre - Ratings and reviews
Reviews
-
Review titled Difficult.
Rated 3 stars out of 5
by Charles Allen - Posted on 24 May 2023
Kingston Hospital changed my appointment to Surbiton Hospital.This sounded fine but when we arrived we found the car park packed,we eventually found a disabled space. We then looked for Surbiton Hospital. No sign ! Health Centre , Pharmacy, Drs Practices but no Hospital. Went into the building and asked. Told we were there ! Why isn’t there a sign saying Surbiton Hospital. ?
Visited May 2023
Surbiton Health Centre has not yet replied.
-
Review titled Impossible to attend
Rated 3 stars out of 5
by Anonymous - Posted on 28 April 2023
I have been a patient at Surbiton health centre for many years. I have no problem with the service provided. However, I do not understand why with fewer patients visiting the health centre that those who have an appointment cannot park. I have today received an £85 fine for entering the car park. Been unable to park for over 30 minutes and having to leave. I did not park. I did not turn my engine off. How can you register your vehicle if you cannot leave it?
Visited April 2023
Surbiton Health Centre has not yet replied.
-
Review titled Long Covid Clinic
Rated 2 stars out of 5
by Anonymous - Posted on 05 November 2022
I have waited some time for this referral. I had to ring up the clinician to chase it up. The clinician gave me a verbal appointment , this was never follwed up by a confirmation text or letter. Unfortunate when many long covid sufferers have memory issues . The appointment itself was beyond dissapointing . The clinician is unfriendly, utterly disinterested and lacks basic compassion . I was met not with a friendly welcoming face and an inquiry into what my issues were , but just an absolute barrage of questionnaires . The main purpose of these seems to be to ascertain if the patient has issues that would result in them imagining their symptoms . I feel this cllinic is just paying lip servicce to long covid, it’s a waste of NHS money and my time . I absolutely understand that my issues can’t be helped but I would have really appreciated being treated like a person with concerns and not a form filling statistic
Visited October 2022
Surbiton Health Centre has not yet replied.
-
Review titled Xray department closed early !!!!!!
Rated 3 stars out of 5
by Anonymous - Posted on 18 August 2022
I went to the X-ray department and when I arrived at 4pm it had closed. I was told that the clinic had closed early due to the number of people still waiting. I had left work earlier to be on time as I was told by the nurse at my doctors practice that the last ticket was at 4.20pm. I did not feel the 2 people on reception were particularly helpful and made no attempt to see if I could still be seen. Why is there a walk in system if it is not open till the times advertised? I have no idea now when I will be able to attend and I need the X-ray to be done so i can go to the doctors and discuss the results of them and the blood test together.
Visited August 2022
Surbiton Health Centre has not yet replied.