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Barkantine Birth Centre - Ratings and reviews

Reviews

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  1. Review titled Extremely disappointed and let down

    Rated 2 stars out of 5

    by Anonymous - Posted on 29 June 2022

    I undertook the majority of my low risk pregnancy antenatal appointments at the barkantine birth centre. Any issues and concerns were always highlighted by myself and my partner and we were constantly reassured. We liked the space and trusted them. We never saw the same midwife more than once which we understand but it often felt as though my notes were not being read and that should have been our first red flag. To be asked the same questions over and over again when they were in the notes seemed odd but also reflected a lack of genuine care. We were booked in to use the facility after successfully passing the assessment and even discussed our birth preferences at length and any final possible issues. We were given the all clear without any mention of any problems at werk 37. We attended our 39th week appointment and this is where we were suddenly and abruptly informed of a policy that had not once been mentioned throughout our visits which meant due to an underlying condition (which everyone assured me wasn't an issue at every appointment including my scans) suddenly we would have to go to the hospital. There was no real sense of concern for us and we had to chase to ensure we knew where specifically I would be delivering as it was still technically low risk. The communication was bad and demoralising. For a space that seems to suggest holistic care they didn't show me that they cared. When I explained my disappointment and tried to feedback I was met with the same line about the policy, it felt like I was speaking to a brick wall at times. I never received an apology and in the end the final weeks of my pregnancy were ruined because of the lack of communication and overall confusion which led to me becoming stressed after what had been such a wonderful pregnancy. Like some of the other feedback I wouldn't recommend this place and doubt I'll ever forgive how they made me feel and handled my case. Trust was broken and it is unlikely to ever be repaired.

    Visited April 2022

    Report as unsuitable

    Barkantine Birth Centre has not yet replied.