Altrincham Hospital - Ratings and reviews
Reviews
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Review titled Lovely staff
Rated 3 stars out of 5
by Anonymous - Posted on 06 October 2023
The staff were great. Because your letterheads are not up to date ( in dropping "General"),research online for parking still comes up for the old hospital. I consequently had to walk with my father from near the station, and he was taken ill. Please correct the letterhead for the sake of others. Thanks.
Visited Ear, Nose & Throat on October 2023
Review titled Altrincham Hospital
Replied on 27 October 2023
We apologise for the confusion regarding parking for your father’s recent appointment. Upon review, the letterhead and MFT website correctly list the location of the service on Railway Road and we have not been able to find a website which directs patients to the old hospital site; however, the letterhead generated does incorrectly state Altrincham General Hospital so we will look to remove “General” from this. We would very much appreciate it if you could contact us to discuss this further, so we can look to correct any websites where the hospital’s location is incorrectly recorded. If you would like to assist us with this, please contact the Patient Advice and Liaison Service (PALS) on telephone 0161 276 8686, or email pals@mft.nhs.uk, quoting reference number PO23/0107 and they will be able to assist. Yours sincerely, Patient Experience Team.
Provided by Care opinion
