Saddleworth Medical Practice - Ratings and reviews
Reviews
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Review titled Failure to answer calls
Rated 2 stars out of 5
by Anonymous - Posted on 11 March 2024
Tried to make a non urgent appointment with a nurse. Called on Friday - I was number 2 in the queue for over 30 mins. Couldn't wait on the phone any longer. Called again Monday afternoon. After waiting for over 40 minutes (initially told I was third in the queue), they picked up the phone and put it straight back down. Appalling.
Visited March 2024
Saddleworth Medical Practice has not yet replied.
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Review titled Unhelpful
Rated 2 stars out of 5
by Anonymous - Posted on 21 March 2024
Waited 6 days for a sicknote to be written, waited daily on phone for at least 30 mins each time to be told it wasn’t ready and wasn’t classed as a priority. Explained my workplace wanted it and they said there was nothing they could do except remind the doctor. This is added stress you don’t need at a time when you are unwell and have to try and find someone to collect the note for you. Very disappointed with the service.
Visited March 2024
Saddleworth Medical Practice has not yet replied.
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Review titled Good Dr, but poor administration
Rated 5 stars out of 5
by Anonymous - Posted on 13 July 2023
Responsiveness and follow up by the doctor was highly professional. Failure of front office administrators. One hour wait at appointment, with secretary on front desk not providing feedback or explanation, or expected time to see the doctor. I do not mind waiting, but would appreciate being kept informed. Is this the very best an office manager can be?
Visited July 2023
Saddleworth Medical Practice has not yet replied.
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Review titled Website does not work
Rated 3 stars out of 5
by Anonymous - Posted on 07 November 2022
I was encouraged to book an appointment online. This does not work. I also tried to register as a carer online - I filled in the form and this does not work either
Visited November 2022
Saddleworth Medical Practice has not yet replied.
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Review titled Awesome practice
Rated 5 stars out of 5
by Geoff Mazzoni - Posted on 28 October 2022
The receptionist was friendly, efficient, professional, welcoming, respectful delivering first class service. A great ambassador for Saddleworth Medical
Visited October 2022
Saddleworth Medical Practice has not yet replied.