Bodey Medical Centre - Ratings and reviews
Reviews
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Review titled Exceptional Doctor
Rated 5 stars out of 5
by Eva - Posted on 02 May 2024
Today I was reviewed by an exceptional doctor. He took the time to thoroughly discuss my issue and went into depth about the next steps needed to treat my problem. It felt refreshing to have a doctor listen and ask relevant questions in order to get the best possible outcome for his patient.
Visited May 2024
Bodey Medical Centre has not yet replied.
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Review titled Excellent Phlebotomist
Rated 5 stars out of 5
by Ida G - Posted on 08 April 2024
Seen on time. Pleasant and friendly Phlebotomist. I didn’t feel a thing when blood was drawn. Very well done
Visited April 2024
Review titled Bodey Medical Centre
Replied on 09 April 2024
Dear Ida, Thank you so much for your kind comments about the service you received from the Phlebotomist here at the practice. your comments have been shared with the practice team and were gratefully received. Kind Regards Toni Johnson (Practice Manager)
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Review titled Exceptional Care at Bodey Medical Centre
Rated 5 stars out of 5
by Lyba Razzaq - Posted on 08 April 2024
During my recent visit to Bodey Medical Centre for a blood test, I was impressed by the efficiency and kindness of the staff. The person conducting the test was sweet and kind, making the process quick and efficient. I was welcomed with a smile, which immediately created a calm environment. Overall, it was a positive experience, and I appreciate the excellent care provided by the staff at Bodey Medical Centre.
Visited April 2024
Review titled Bodey Medical Centre
Replied on 09 April 2024
Dear Lyba, Thank you for completing a review on the NHS choices platform. It is really great to hear that you had a positive experience when you attended the practice for a blood test. Your positive comments have been shared with the practice team and were really appreciated. Kind Regards Toni Johnson (Practice Manager)
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Review titled Incredibly helpful employee on reception
Rated 5 stars out of 5
by Caroline - Posted on 30 April 2024
I wish to acknowledge a member of reception who was incredibly helpful and considerate on the phone today when I called to help my daughter arrange vaccinations for a forthcoming holiday. Not only did the lady listen carefully to my requests, she sorted things out, offering maximum flexibility, all in a kind and considerate way. The member of staff also then offered to email my daughter with everything we had agreed. This lady is an exceptional member of your staff. I am only sad that I am not allowed to disclose her name in this review. She certainly deserves great recognition for a job more than well done.
Visited April 2024
Bodey Medical Centre has not yet replied.
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Review titled Amazing Care
Rated 5 stars out of 5
by Gosia - Posted on 17 January 2024
Always polite. A full journey from receptionist advice through improved booking system to polite, carrying experienced staff always puts me and my family at ease.
Visited January 2024
Review titled Bodey Medical Centre
Replied on 18 January 2024
Dear Gosia, Thank you for your kind comments about the service you have received from the practice. Your comments have been shared with the full practice team and were gratefully received. Kind Regards Toni Johnson Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 January 2024
Very positive experience, from registering, sorting out my medication to getting an appointment and the actual appointment. The GP I had an appointment with was reassuring and helpful. Would definitely recommend.
Visited December 2023
Review titled Bodey Medical Centre
Replied on 01 February 2024
Thank you for your positive review of the service you have received from the practice. Your kind review has been shared with the full practice team and was gratefully received. Kind Regards Toni Johnson Practice Manager
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Review titled Absolutely Superb Service and Attention to Detail
Rated 5 stars out of 5
by Stephen Bosanko - Posted on 17 November 2023
I have never experienced such superb attention to detail and extremely high level and reassuring level of service. Serious health issues were detected within 14 days of first appointments and referals by these excellent staff in all positions at Bodey Surgery. I had serious and Moderately life threatening issues which previous surgeries had totally failed to identify. Bodey oozes professionalism and inspires confidence in every action and communication they make with the patient. Their web appointments set up is very impressive, and clearly maximises the use of budget and resources by streamlining requests into their various levels of urgency and not so urgent. Like all surgeries, telephone lines are extremely busy, and it is appreciated that not all patients are comfortable with website form appointments process, and need to use the telephone. Bodey Doctors, Nurses, Management and staff have been above and beyond expectations on every contact. I re- iterate, their attention to detail is superb.
Visited November 2023
Review titled Bodey Medical Centre
Replied on 28 November 2023
Dear Mr Bosanko, Thank you for submitting a positive review of the service you have received from the practice. We are really pleased that you have found the new web appointment system to work well and to be efficient. Your comments have been shared with the practice team and were gratefully received. Kind Regards Toni Johnson Practice Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2023
After surgery for an Aortic Aneurysm I was passed on to Bodey surgery for continuing care. For the first month I felt very overlooked and neglected. Unbeknown to me I had also developed anaemia which caused complete exhaustion. I continued to decline and it was only by chance that a different doctor took over my case and from day one she has proved to be outstanding. All my problems were dealt with efficiently and speedily and all my worries addressed compassionately. I have been making excellent progress since that point and am feeling almost back to normal. I met my new doctor face to face for the first time today and expressed my gratitude for her excellent support during the last two months. I really can't thank her enough.
Visited November 2023
Review titled Bodey Medical Centre
Replied on 28 November 2023
Thank you for your kind comments regarding your recent care at the practice. If you feel there is any way that we could improve our service, please feel free to contact me directly at the practice through the surgery email of gmicb-mh.bodeyreception@nhs.net. Your comments have been shared with the full practice team and were gratefully received. Kind Regards Toni Johnson Practice Manager
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Review titled Superb practice!
Rated 5 stars out of 5
by Rodney Brazier - Posted on 30 November 2023
My wife and I have been with the Bodey Medical Centre for some 45 years. It is a model of a first-class GP surgery. On every count it is excellent. All members of the practice are invariably helpful, professional, cheerful, and kind. We can always get a consultation, whether by phone or in person, on the same day. If all practices were as good as Bodey there would, indeed, be a world-beating system.
Visited November 2023
Review titled Bodey Medical Centre
Replied on 13 December 2023
Dear Mr Brazier, Thank you for your positive review, and kind remarks regarding the service you have received from the practice over the past 45 years. Your comments have been shared with the full practice team and were gratefully received. Kind Regards Toni Johnson Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Lesley Khan - Posted on 17 November 2023
Thank you to all Doctors and Staff at this practice and Travel Clinic and receptionists Your made at ease whoever you have gone to see whether Doctors or Nurses I would strongly recommend this practice to whoever Thank you once again for all your hard work And for making your patients comfortable at times that can be quite challenging Kind regards Lesley Khan
Visited November 2023
Review titled Bodey Medical Centre
Replied on 23 November 2023
Dear Ms Khan, Thank you so much for your kind comments. We are really happy to learn that you have had a positive experience at the practice, in particular your comments about the receptionists putting you at ease during your communication with them. Your comments have been shared with the full practice team, and were gratefully received. Kind Regards Toni Johnson (Practice Manager)