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The Cornerstone Practice - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled Very poor service

    Rated 1 star out of 5

    by Anonymous - Posted on 17 July 2023

    Booked appointment with the GP, after waiting for 35 minutes after the appointment time, was told by the GP that a double appointment is required and he is already running late so I cannot be seen on that day.

    Visited July 2023

    Report as unsuitable

    The Cornerstone Practice has not yet replied.

  2. Review titled Disgusting and huge lack of attention

    Rated 1 star out of 5

    by Anonymous - Posted on 07 February 2023

    My 5 week old son had been given an eye swab to check for an infection. We were told of no phone call then there is no eye infection. We then go to hospital to find out that they had lost the test. We then go to another hospital to find out that in fact the results were never lost and the tests came back that he has a mild eye infection. This is 3 weeks after the test. Now we are seeing a private prescription as we have no trust in the corner stone practice. He was brought in again regarding spots on his skin, when performing the routine tests we had to wait 10 minutes for an ear thermometer as there is only one for the whole practice. Why?. We were told there were no appointments available for a 5 week old baby and instead phoned 111 to get an appointment. Why, when there was no one in the waiting room? When my son needed a nappy change we were refused to have it put in a waste bin and told to take it with us. Why? I cannot express enough that what mentioned above is very important and a clear lack of care and attention. I do not seek answer. I seek a drastic change in how this practice is run. This is not a crisis from Covid. This is a lack of well trained staff.

    Visited February 2023

    Report as unsuitable

    The Cornerstone Practice has not yet replied.

  3. Review titled Appointments and physical appointments

    Rated 1 star out of 5

    by Karen Ramsdale - Posted on 27 October 2022

    Rung this morning took 40 minutes to get through. Told I would have to wait till Monday to get a phone consultation off the doctor. It is to do with my medication for anxiety, which is not working. Receptionist was not very helpful

    Visited October 2022

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    The Cornerstone Practice has not yet replied.