The Park Medical Practice - Ratings and reviews
Reviews
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Review titled Thank you message
Rated 5 stars out of 5
by Anonymous - Posted on 09 February 2024
To the doctors and staff, I wanted to take this opportunity to thank you for the care and consideration you’ve shown me during my illness with a chest infection after having covid throughout Christmas and new year. It is comforting to know you are looking after us professionally yet with kindness and thoughtfulness. We hope the new year brings you all good health and happiness. Thank you, V & T Thornley
Visited January 2024
Review titled The Park Medical Practice
Replied on 19 February 2024
Dear Mr and Mrs Thornley Thank you for taking the time to provide feedback to the practice team regarding the services you have received at the surgery. Your positive comments will be shared with the practice team who do endeavour to provide an effective service in challenging times. The Park Medical Practice
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 12 January 2024
Since moving to the area 2 months ago my wife and I have received excellent service from a great team at the practice, blood tests, breast screening, available appointments, information, support and the NHS app have improved our opinion about a much criticised NHS service.
Visited January 2024
Review titled The Park Medical Practice
Replied on 15 January 2024
Dear patient Thank you for taking the time to provide comments to the practice; the NHS faces constant pressures and the team endeavor to meet the patients needs to be best of our ability so any positive feedback regarding the service is gratefully received. The Park Medical Practice
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Review titled Great team
Rated 5 stars out of 5
by Anonymous - Posted on 28 January 2024
I had an appointment with the pharmacist last week. He was a lovely gentleman with a wonderful manner. I had a good experience with the timely treatment I was offered.
Visited January 2024
Review titled The Park Medical Practice
Replied on 06 February 2024
Thank you for taking the time to provide feedback on the service the pharmacists have provided, we will ensure your comments are relayed to the team The Park Medical Practice
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Review titled Can’t get an appointment for my 5 year old
Rated 1 star out of 5
by Anonymous - Posted on 24 January 2024
my son's eczema has become infected it’s deteriorated in the last 2 days weeping wounds. Rang yesterday for an appointment was told to ring 8am today. Rang at 8am was in the queue 29th from 8am 30mins later I was second in the queue and got cut off not the first time this happened. Not very happy at all
Visited January 2024
Review titled The Park Medical Practice
Replied on 25 January 2024
Thank you for documenting your concerns and please accept apologies for this issue. Could you contact Ms Holland at the practice to provide your contact telephone number. The surgery will then be able to track the call, understand how you may have been disconnected from the surgery and listen to the advice provided by the care co-ordinators. The Park Medical Practice
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Review titled Welcoming, informative and helpful
Rated 5 stars out of 5
by Sharon Birkbeck - Posted on 06 February 2024
All practice staff we have dealt with over the last week…reception, precriptions and GP have all been patient, lovely, helpful and informative. Thank you.
Visited January 2024
Review titled The Park Medical Practice
Replied on 09 February 2024
Dear Ms Birkbeck All feedback is appreciated and valued, we would really appreciate the time you have taken to provide a response. Your comments will be shared with the practice team The Park Medical Practice
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Review titled Getting better
Rated 4 stars out of 5
by Julie Gorman - Posted on 29 January 2024
There was a period of time I felt disappointed but lately the care and efficiency has been amazing. I haven't felt rushed at appointments and everything has been explained in detail. The receptionists are very helpful and kind. Really happy with everything
Visited January 2024
Review titled The Park Medical Practice
Replied on 30 January 2024
Dear Mrs Gorman Thank you for providing comments on NHS Choices all feedback is appreciated and valued - especially positive one 😁 The Park Medical Practice
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Review titled Very friendly and professional
Rated 5 stars out of 5
by Anonymous - Posted on 22 December 2023
Pleasantly surprised at how efficient they were. Problem solved! There is much criticism of the NHS but this part of it could not be faulted.
Visited December 2023
Review titled The Park Medical Practice
Replied on 02 January 2024
Dear patient Thank you for the positive feedback submitted on NHS choices, the practice will share your response with the staff. The Park Medical Practice
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Review titled Good information given
Rated 3 stars out of 5
by Anonymous - Posted on 09 November 2023
A review for my medication was very thorough and informative felt like I was listened to and also given a lot of information thankyou
Visited November 2023
Review titled The Park Medical Practice
Replied on 02 January 2024
Dear patient Thank you for the valuable feedback regarding your medication and the information provided. The practice will ensure that your comments are shared with the prescribing team The Park Medical Practice
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Review titled Help and advice when needed.
Rated 5 stars out of 5
by Anonymous - Posted on 27 October 2023
Thank you, I've always got help and advice, when helping an elderly parent. The surgery has always managed to fit them in for appointments, or given advise over the phone. Thank you
Visited October 2023
Review titled The Park Medical Practice
Replied on 02 January 2024
Dear patient Thank you for taking the time to provide feedback, the practice will ensure that your comments are shared with the wider team. The Park Medical Practice
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Review titled Very helpful and informative
Rated 5 stars out of 5
by Anonymous - Posted on 11 September 2023
I had a telephone consultation with the clinical pharmacist regarding a recent blood test, some new medication and an overall review of my current treatment plan. I found him to be clear, helpful and considerate throughout and gave me a simple explanation as to what the issues are and how best we address them. Throughout the consultation he sought my consent, concordance and checked my understanding periodically which made for a very reassuring appointment.
Visited September 2023
Review titled The Park Medical Practice
Replied on 02 January 2024
Thank you for taking the time to provide feedback from the practice, the surgery will ensure that the pharmacists are aware of your comments. The Park Medical Practice