Nelson Medical Practice - Ratings and reviews
Reviews
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Review titled Doctors
Rated 5 stars out of 5
by Anonymous - Posted on 09 November 2023
Great service from my Practice. Seen by the deputy nurse for my annual flu injection but she took my bloods and gave me a full health check at the same time. She then arranged for me to see the Nurse who helped me understand my health problems better. All staff I spoke to were very friendly, understanding and approachable. Couldn’t ask for better. Thank you.
Visited November 2023
Review titled Nelson Medical Practice
Replied on 22 February 2024
Dear Patient, Thank you for your feedback. We appreciate all feedback but it is especially lovely to read such a positive comment. I will pass your review on to the team. Thank you once again for taking the time to leave feedback.
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Review titled Double check your postcode with the surgery
Rated 1 star out of 5
by Anonymous - Posted on 07 June 2023
I tried to sign up fo this practice and despite checking my postcode online, filling in all of the registration forms (a lengthy process) and a member of staff checking my postcode was in the catchment area, I have since had a phonecall informing me that they can't take patients from my area.
Visited May 2023
Review titled Nelson Medical Practice
Replied on 22 February 2024
Dear Patient, Thank you for your feedback. We appreciate all feedback whether that is positive or negative as it gives us the opportunity to improve our services where necessary. I'm very sorry that you had issues with our registration process which we have since reviewed. Thank you once again for taking the time to leave a comment.
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Review titled Always Get Appointment
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2023
Despite recent national news about the NHS I am extremely happy to have a GP where I have always got an appointment to see a doctor when necessary.
Visited March 2023
Review titled Nelson Medical Practice
Replied on 08 March 2023
It is so nice to receive such positive feedback from our patients, thank you so much. We do appreciate all feedback as it gives us the opportunity to improve our services when necessary. We have recently increased our GP capacity which we hope will have a positive impact. Your comments will be passed onto the full Practice team. Thank you again.
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Review titled Influenza Vaccines
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2022
Invited in for my annual influenza vaccine today. Seen on time by a lovely member of the team. Well organised. Well done.
Visited October 2022
Review titled Nelson Medical Practice
Replied on 08 March 2023
Thank you for taking the time to leave a review of our surgery. We appreciate all feedback whether that be positive or negative as it gives us the opportunity to review and make changes when necessary. It is great to receive positive feedback at this particular time in the NHS. Thank you very much
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Review titled Medication Problem
Rated 5 stars out of 5
by Anonymous - Posted on 24 July 2022
Needed to get my medication urgently before going on an emergency trip abroad. The Practice were great at helping me get my prescription. One less thing to worry about!
Visited July 2022
Review titled Nelson Medical Practice
Replied on 25 July 2022
Thank you for taking the time to leave a comment on our page. So happy that we were able to help you receive your medication.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 June 2022
I unfortunately had cause to seek the advice of my doctor recently and I cannot say enough how happy I was with the service that I received. With all the news in the press of being unable to contact GPs and GPs being closed - I was more than surprised. I was seen the following day by a lovely GP who I hadn’t seen before. Highly recommended.
Visited May 2022
Review titled Nelson Medical Practice
Replied on 25 July 2022
Thank you for taking the time to leave feedback on our page. It is great to receive such positive comments. I will forward your review to the team.