Parcliffe Medical Centre - Ratings and reviews
Reviews
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Review titled Booking Appointments
Rated 3 stars out of 5
by Anonymous - Posted on 19 February 2024
Just rang to book an appointment that's not an emergency to be told you have to ring at 8am for any appointment and go that day. I don't understand why they can't book doctors appointments for you that aren't same day. What if its impossible to ring at 8am so you miss an appointment that day. I'm not understanding why I can't make a GP appointment for another day?
Visited February 2024
Parcliffe Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by jacqueline greenwood - Posted on 25 August 2023
Since moving to Parcliffe March 2023 we have experienced an exceptional friendly and helpful reception team and a Friendly Professional Medical Team , the Doctors are Friendly and comforting the level of care is second to none with urgent appointments when requested , the facilities for all your medical needs are in building this includes all Nursing Staff, when you are of a certain age it is reassuring to know you are in good hands, thank you. all at Parcliffe for your Care
Visited August 2023
Parcliffe Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by daphne rigby - Posted on 21 July 2023
Very positive experience on Thursday 20.07.2023. Treated with courtesy and understanding , very deaf and this was addressed sympathetically. Appointment easy to get and on time.Thank you.
Visited July 2023
Parcliffe Medical Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 06 June 2023
I was very ill last week over bank holiday and rang practice as soon as open. I was seen within an hour by doctor and had wonderful service. Very caring and put my mind at ease as I was very worried as I live alone and over 80. Now fully recovered thank you so much.
Visited May 2023
Review titled Parcliffe Medical Centre
Replied on 11 June 2023
Thank you for your kind feedback about your experience with the Practice. We will be sure to share this with our team.
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Review titled A waste of an hour
Rated 2 stars out of 5
by Lesley sutton - Posted on 22 February 2023
Having had an appointment made by the pharmacist to see the Dr about the arthritis in my hands which are painful and swollen. I arrived on time and waited 25minutes I then saw a junior associate who was very nice after listening to me telling her the problem I have with them and I did mention that the orthopaedic specialist at Preston said that they do things now with hands and fingers. She then went off to get a second opinion 10 minutes later she came back to say that the Dr said nothing could be done with them a Dr who had not even seen me or my hands. She suggested anti inflammatory which I cannot take because of the medication I take, she then suggested I ring the specialist secretary to see if I could get him to do something. No wonder I do not go to my own Dr whoever that is it's never the same one I might as well do everything for my self if she had read my notes she would have known that I am not supposed to take ibuferin and I do not think a Dr should be saying nothing can be done unless he has actually examined you and neither do I think I should have to ring a specialist. Do Drs want to work, I am afraid I just said it was a waste of time my coming and walked out which I know is not the answer but i did not want to say something i would later regret. Please do not ask me to ring the management team as i have now said what I have to say but it was definitely a waste of an hour of my life.
Visited February 2023
Parcliffe Medical Centre has not yet replied.
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Review titled Rude receptionists!Every appointments a different doctor!
Rated 1 star out of 5
by Anonymous - Posted on 08 November 2022
no one seems to no what's going on, reception staff think there Docters and the way they speak to you is appalling. prescriptions always late then there's a big fuss when you call. i wish there was a negative star option! not worth 1 star.
Visited November 2022
Review titled Parcliffe Medical Centre
Replied on 09 November 2022
We are sorry that you are felt to have had a poor experience with the Practice recently. It is encouraged to contact the management team at the Practice in the first instance of complaints or concerns, to allow the opportunity to obtain further information around the situation, lets us work with patients to resolve any concerns or learn from to make changes to our service. Please contact the Practice to discuss further, or if you would like to email the management team with your details and contact information, we would be happy to arrange to call you back - lscicb-fw.managers-parcliffe@nhs.net Thank you Parcliffe Medical Centre
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Review titled its surgery's like this that give the NHS a bad name!
Rated 1 star out of 5
by Anonymous - Posted on 22 November 2022
Bad Experience all round. Took years for a referral, prescriptions never ready, when you do get an appointment its 1 problem anything else you need to book another appointment or a double! never see the same doctor twice anymore and the reception staff really need to pay care and attention as to the way they talk to people as they can be very rude on many occasions specially if you interrupt them on their mobiles witch they should not have while working., it's like they don't want to be there. I and everyone else expect better!
Visited November 2022
Review titled Parcliffe Medical Centre
Replied on 23 November 2022
Dear Patient, Many thanks for your feedback. We do encourage patients who have felt their experience with the Practice to be poor to contact us directly with your concerns so that we are able to investigate these further and understand more around the difficulties you describe. As a Practice we do take concerns seriously and want to understand if there are instances where we can improve our systems and service to patients. You can contact the Practice to discuss further by calling 01253 955688, or by email directly to our management team: lscicb-fw.managers-parcliffe@nhs.net Management Team Parcliffe Medical Centre
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Review titled Nhs at its best
Rated 5 stars out of 5
by Anonymous - Posted on 01 November 2022
Appointment same morning, saw the nurse practitioner, referred to local hospital and appointment by midday, receptionists, nurse practitioner, Gp all very professional and helpful, so glad I chose this practice when I moved here a year ago, thank you
Visited November 2022
Review titled Parcliffe Medical Centre
Replied on 07 November 2022
Many thanks for taking the time to share your experience and feedback from your encounter with the Practice!
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Review titled Great Service
Rated 5 stars out of 5
by ARL - Posted on 18 September 2022
Very well organised for the flu vaccinations. In and out quickly and staff helpful in directing us through. Also visited for a regular blood test and nursing team are as ever professional and helpful at all times. If we need a appointment we find the receptionists helpful in trying to help us establish what it is we require and provide a suitable answer. Thanks for your help.
Visited September 2022
Review titled Parcliffe Medical Centre
Replied on 07 November 2022
Many thanks for taking the time to share your experience and feedback from your encounter with the Practice!