Darwen Healthcare - Ratings and reviews
Reviews
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Review titled Great service and support
Rated 5 stars out of 5
by Jay - Posted on 29 April 2024
My son and I came to see the paramedic practitioner today and I want to share that his approach, friendliness, words of support and advice were a breath of fresh air. He was encouraging and understanding and is a wonderful people person. My son, who gets anxious in medical appointments and is autistic, was put at ease straight away, felt listened to and understood and after leaving commented on what a nice person he is and hopes he sees him again whenever he next has to come for an appointment. A huge thank you to the practitioner for taking the time to listen, being down to earth and human! I also want to say thank you for how easy it is to make appointments at your practice. I have friends who complain they can’t get appointments when needed at different practices and I’m so pleased to say that has never been an issue for me or my family and I always recommend your service.
Visited April 2024
Darwen Healthcare has not yet replied.
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Review titled outstanding practice
Rated 5 stars out of 5
by Mrs Anne Crook - Posted on 19 June 2023
I had a fibromyalgia flare up and was in a lot of pain, i used the e-consult facility on the MyGP app to request advice, I was phoned back by a clinician within an hour for assessment and was invited to attend clinic for a face to face assessment later the same day. Always an outstanding service, I have never struggled to get an appointment and the app makes it extremely easy and quick, the staff are helpful and clinicians are all brilliant.
Visited December 2022
Review titled Darwen Healthcare
Replied on 21 June 2023
Dear Anne Firstly, thank you for taking the time to write and provide your feedback and its great to get such positive feedback. I am pleased that you can see the benefits of the e-consultation facility on the MyGPPapp. It is proving very popular with our patients and is a very effective way of communicating with us. I am delighted that you find the staff and clinicians helpful and i will share your feedback with the rest of the practice team. Kind Regards Ann Neville Business Manager
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Review titled They put the patient first
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2022
Both times I've needed help from the GP since registering everyone has been so helpful and gone the extra mile. The doctors and nurses always take concerns seriously and listen to what you tell them. The reception staff were so helpful when some paperwork I needed hadn't been signed by a doctor - despite being really busy they went and sorted the problem there and then for me which I really appreciated.
Visited September 2022
Review titled Darwen Healthcare
Replied on 24 September 2022
Good Morning Thank you for providing such positive feedback. We are delighted with your experience. We are really pleased at the services provided by our practice team who do a wonderful job. This feedback will be shared with the whole team at our next practice brief. Kind Regards