South King Street Medical Centre - Ratings and reviews
Reviews
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Review titled Welcoming, Cheerful, yet useless
Rated 1 star out of 5
by CLJ - Posted on 27 March 2024
Been registered 4 wks, still no meds despite being diabetic (20yrs) as prev doc didnt send full records - so they said they would have to say I was only just diagnosed (sounds suspect) another issue is bladder weakness - been using pads etc, yet they said they wont prescribe until they find out the cause, on fear of being medically responsible - so in the meantime I guess I will have to suffer other meds not prescribed as they cant be bothered to read medical history No wonder they are so quiet Every ailment, diagnosis they want to start as day 1 SMH
Visited March 2024
Review titled South King Street Medical Centre
Replied on 28 March 2024
Dear patient, Thank you for your feedback. We are very sorry to hear that you are not happy with the service we provide at the practice. To give us the best chance of putting right what has gone wrong, and the opportunity to improve our services, we would encourage you to follow our complaints procedure. You can find the details of this on our website: https://www.southkingstreetmedicalcentre.com/patient-information/complaints-feedback-and-suggestions/ Kind Regards South King Street Medical Centre
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Review titled Absolutely devastating
Rated 1 star out of 5
by Lee Smith - Posted on 09 December 2022
My son got a burn. Read NHS website which stated take my son to doctors. Got in contact with them. The receptionist said she was going to put my son on triage. Less than a minute later, the same receptionist phoned and said that they don't deal with burns. Then today I phoned to try to get an appointment. Once again the NHS website said, see your GP, so I phoned them, explained my symptoms. They told me it wasn't enough to be put on triage. I was in a lot of pain. Can't hold my kids, or do housework or sleep or even barely get around home and that wasn't enough. The doctors and the rest of the staff are uncaring. These doctors give NHS a bad name.
Visited December 2022
South King Street Medical Centre has not yet replied.