The Manor Hospital - Ratings and reviews
Reviews
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Review titled Walking Miracle:My Remarkable Patient Experience
Rated 5 stars out of 5
by Rosemary Plum - Posted on 19 April 2024
It's hard to put into words the gratitude and awe I feel towards the entire team at Manor Hospital that recently guided me through the transformative experience of having a complete hip replacement. From the initial consultation to the post-operative care, every step of my journey was marked by professionalism, compassion, and unwavering dedication to my well-being and it was all as an NHS patient. My deepest gratitude goes to the brilliant orthopaedic consultants who orchestrated the entire process with surgical precision. They have been unwavering in their pursuit of the cause of the pain I'd tolerated for such a long time. The expertise of the anesthaesia and theatre nursing teams filled me with confidence and alleviated the apprehension I had about surgery. I knew I was in capable hands, and their meticulous attention to detail instilled a sense of trust that will stay with me for a very long time. No surgery is complete without the invaluable support of the physiotherapy team, whose dedication has played a pivotal role in my rehabilitation. Under their guidance, my tailored exercise regimen is restoring mobility and strength in just a few weeks. Their patience, encouragement, and personal approach really empowered me to take an active role in my recovery, helping me regain my independence. Beyond the operating theatre, I was surrounded by a network of unsung heroes—the wider hospital staff—who looked after me with kindness, efficiency and unwavering care. From the nurses to the administrative staff who seamlessly coordinated my appointments, their collective efforts created a supportive environment where I could focus solely on my recovery. Their tireless dedication behind the scenes did not go unnoticed, and I am grateful for their contributions to my journey. Reflecting on my experience, I cannot help but feel like a walking miracle—an embodiment of the remarkable combination of medical expertise and human compassion. What could have been a daunting ordeal was transformed into a journey of resilience, hope, and profound gratitude for the successful hip replacement. All thanks to the exceptional individuals who guided me every step of the way. I wholeheartedly endorse the superb care provided by the entire team at Manor Hospital. To anyone embarking on a similar journey, I would like to reassure you with my incredibly positive experience. A walking miracle? Perhaps. But more importantly, a testament to the extraordinary capabilities of the human spirit and the remarkable individuals who dedicate their lives to healing others.
Visited Orthopaedics on March 2024
Review titled The Manor Hospital
Replied on 27 April 2024
Hi Rosemary, wow what a lovley review, we really appreciate your feedback and glad we were able to help . All the best The Manor Hospital
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Review titled Very Poor Experience
Rated 1 star out of 5
by Anonymous - Posted on 30 October 2023
Unfortunately my review is not good and I am actually changing private hospitals after a very poor level of customer care received. I had some symptoms which were causing me great concerns and anxiety that it could be something far more serious so I went to my local private hospital. After a good initial consultation with a Urology consultant where I was recommended to have further tests, which happened within reason able timeframes, I was then left with no contact for a number of weeks. I was left worrying and still suffering from my symptoms which were and still are impacting my daily life, prior to me having to chase the hospital / direct consultant via their secretary only to be told that they were trying to book another test which couldn't be schedule for at least 5/6 weeks stating that this was the reason for no contact. I have subsequently received absolutely no further communication from the Doctor or their secretary since raising my concerns as to why I am having to chase them and wait so long.....so that leaves me only one option to change private hospital and all the administrative work that comes with that as soon as I can as I have no belief, confidence or faith in their abilities given a level of customer care that I have simply never experienced or heard of before. For clarity, I was saw a Urology consultant so obviously wouldn't recommend them to anyone, but I cannot comment on any of the hospital's other services or employee's as I have had no engagement / interactions so please only take my review as intended.
Visited Urology on August 2023
Review titled The Manor Hospital
Replied on 31 October 2023
Hello, Thank you so much for getting in touch, I would like to look into this further, would you be able to please contact me at sarah.long2@circlehealthgroup.co.uk to give me further details? Thanks so much, Manor Hospital
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Review titled Fantastic care
Rated 5 stars out of 5
by Mark Tebbutt - Posted on 20 May 2023
I had total knee replacement surgery at The Manor hospital in March. My consultant was very friendly and professional and explained everything in detail. My physiotherapist was excellent giving me support and encouragement throughout. I have been given exercises and great advice going forward. My hospital experience was the best I've ever had. My room was clean and comfortable. The food was tasty with plenty of choice. The staff were all very friendly, helpful and professional.
Visited Orthopaedics on March 2023
Review titled The Manor Hospital
Replied on 24 May 2023
Hello Mark, Thank you for this great review! We are so pleased t hear that your whole experience with us was positive and that we were able to provide the best Hospital experience you have had. All the best for your recovery :) Kind regards, Manor Hospital
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Review titled First class treatment
Rated 5 stars out of 5
by Anonymous - Posted on 17 March 2023
From my first consultation to my last physio appointment I was treated with friendly professionalism. I would recommend the consultant and anaesthetist for their skill and unhurried personal attention and the feeling that I was in safe hands. The duty doctor, nurses, catering staff and receptionists were all efficient , caring and friendly and treated me as an individual. My physio was very thorough and gave me all the time I needed to check my progress and modify my exercise programme to reflect the progress I had made. Even now that I have been discharged , I know that I can get further help and advise should I need it.
Visited Orthopaedics on December 2022
Review titled The Manor Hospital
Replied on 24 March 2023
Hello, Thank you for this wonderful five-star review! It is amazing to hear your positive feedback and to know that our brilliant staff form all departments helped to make your experience so great. We will be sure to let them all know. Kindest regards, Manor Hospital
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Review titled Brilliant Hospital
Rated 5 stars out of 5
by Richard Minshull - Posted on 29 December 2022
I had partial knee surgery October 2022 and the overall experience was excellent from the time of admittance to being discharged. The staff were brilliant all the way through my surgery and recovery. The after care is excellent after discharge especially the physio which is dedicated to getting you back on track with your mobility in a very professional way. The food is excellently prepared and served and is very tasty. All in all can't complain how this hospital operates.
Visited Orthopaedics on October 2022
The Manor Hospital has not yet replied.
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Review titled Very good. experience
Rated 5 stars out of 5
by Anna Carnegie - Posted on 28 October 2022
After knee surgery, the nursing care was excellent, kind and caring. The catering was very good, and food was tasty and well presented. The follow up physio was also excellent, very supportive and encouraging. I felt that I could ask questions at any time.
Visited General Surgery on September 2022
The Manor Hospital has not yet replied.
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Review titled Terrific Aftercare
Rated 5 stars out of 5
by Christopher WEST - Posted on 15 September 2022
I had my second hip replacement operation in mid June of this year and the after care provided by the physiotherapy department was first class. They had me walking without crutches within 6 weeks and free from any aids within a further 2 weeks. I cannot praise the lady physio who "worked on me". Using the exercise programmes given at each session and continuing to walk at least 5,000 steps per day my ability to walk without pain has never been better.
Visited General Surgery on June 2022
The Manor Hospital has not yet replied.
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Review titled Professional service
Rated 5 stars out of 5
by Chris Ashworth - Posted on 25 April 2022
Had a total knee replacement in January. The physio who looked after me was absolutely fantastic. Whenever I had a problem I could contact her and she would help me, to the stage when I last saw her, that I now have full movement in my knee, am pain free and reassured with her professional and caring help.
Visited Orthopaedics on April 2022
The Manor Hospital has not yet replied.