Nuffield Health, Shrewsbury Hospital - Ratings and reviews
Reviews
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Review titled Lack of Air conditioning
Rated 5 stars out of 5
by Rachel Pollard - Posted on 08 September 2023
I was an inpatient for surgery and the overall temperature in the ward was incredibly hot due to good weather outside, all in patient rooms and areas need individual air conditioning units to control the temperature as even a bar of chocolate in my bedside melted, it was particularly hot for all the nursing staff working too. Fly screens at the bedroom windows would stop all the insects from entering the rooms attracted by any night lights. The mobile CT and MRI scanner lorries parked outside were continuously noisy throughout the night making whirring noises which echoed around the car park. All staff I met were attentive, caring and extremely helpful making my stay a really positive experience.
Visited Don't know on September 2023
Review titled Nuffield Health, Shrewsbury Hospital
Replied on 05 October 2023
Hi Rachel, Thank you for taking the time to provide this review with regards to your recent admission and we are very pleased to read that overall, you had a positive patient experience at our hospital. We are however sorry to read that there were elements of your stay that were not satisfactory, and we will take this constructive feedback on board, as part of any future plans for the hospital. In the meantime, thank you again for taking the time to share your patient experience and we would like to send our best wishes for your on-going recovery. Kind regards, The Nuffield Health Shrewsbury Hospital Senior Management Team
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Review titled fantastic team
Rated 5 stars out of 5
by michael Kenneth antcliff - Posted on 07 November 2022
I have just had a partial thyroid removal. the whole experience from initial consultation to the actual surgery involved a number of staff. from the lady who emptied the bin to the surgeon who carried out rhe procedure was exceptional. nothing was too much trouble. it would be difficult to pick out one member because they were all exceptional. I would have no hesitation of returning to Nuffield should the need arise.
Visited General Surgery on November 2022
Review titled Nuffield Health, Shrewsbury Hospital
Replied on 23 December 2022
Dear Michael, Thank you for taking the time to provide this excellent feedback with regards to your recent admission to our hospital. We are very pleased to read that all aspects of your care met the high standards we expect for all our patients. We really appreciate you taking the time to review your experience. Our team love positive feedback, such as this. With regards, The Nuffield Health Shrewsbury Hospital Senior Management Team