BPAS Doncaster - Ratings and reviews
Reviews
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Review titled Positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 31 May 2023
I attended today for my termination and was extremely upset, the staff were so friendly and couldn’t be more caring, the procedure was uncomfortable but manageable, please don’t be scared you will be ok the staff really will look after you
Visited May 2023
Review titled BPAS Doncaster
Replied on 22 June 2023
Thank you for taking the time to post your feedback, which I am sure, will be extremely helpful to other women who are looking for guidance prior to their treatment. We are also grateful for your very kind comments which will be passed on to the relevant BPAS staff. Kind regards, Pam Field, BPAS Client Engagement Manager (email: clientservices@bpas.org).
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Review titled Terrible experience with time
Rated 1 star out of 5
by Anonymous - Posted on 03 August 2022
My appointment was at 930 its now 1230 no one as come to me and updated me on my situation its very stressful place to be and seeing other people going through the same as myself . To keep you waiting for so long to go though this procedure is upsetting . You close at 6 I am suppose to take a tablet 1 hour before and 3 hours later nothing or no one as come to me it's like I am doing wrong . I travelled from oldham to get here on time too . ... just found out was meant to do a swap and not had that do yet either . Really!! do not come here !! Update its now 13.40 after 3 attempts to see what's going on they finally said someone will come and see you soon!! . Considering I was here before most . Update 1500 So finally I am recovering not eaten from 9pm on the Thursday its now Friday 1600 I am so upset by the way I was treated , receptionist were great but from there I was a no body . I made a mistake and I was punished by bpass . Thank you for making my day the worst day ever !!!!
Visited August 2022
Review titled BPAS Doncaster
Replied on 04 August 2022
I am very sorry for the experience you have described. Whilst I can assure you that the issues raised will be shared with the relevant Manager, if you wish to discuss this matter privately, please do not hesitate to contact me directly by phone, 0845 365 5050 or by email at clientservices@bpas.org. Kind regards, Pam Field.