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Accrington Pals - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled Excellent physiotherapist

    Rated 5 stars out of 5

    by Joan - Posted on 03 November 2023

    I have been having physio for the last 6 weeks. The 2 physiotherapists I had were excellent. Very professional caring and very good at their job.. After 6 weeks there was definately an improvement in my condition. Its a shame the receptionist didn't take a leaf out of their book. She was very abrupt and unfriendly.

    Visited October 2023

    Report as unsuitable

    Accrington Pals has not yet replied.

  2. Review titled Rude woman answering phone

    Rated 3 stars out of 5

    by Anonymous - Posted on 17 March 2023

    I visited Accrington Pals physio department. The Physio was lovely also the receptionist very helpful. The Physio said he would send me exercises via email. I hadn't received them 4 days later so I rang up. I was perfectly in my rights to ring up after 4 days. The woman who answered the phone was very curt and almost rude. I know they are very busy but if you can't cope with the stress you shouldn't work there

    Visited March 2023

    Report as unsuitable

    Accrington Pals has not yet replied.

  3. Review titled No reply to calls

    Rated 1 star out of 5

    by Anonymous - Posted on 01 February 2023

    Tried several times to contact the MSK clinic, always an answer-machine. Messages are left, but nobody returns my call. Received a letter from them dated Dec 22 and the telephone number of 01254 282426 has not been in use for months (apparently)!! Not great service provided by this particular NHS practice.

    Visited December 2022

    Report as unsuitable

    Accrington Pals has not yet replied.