Ratings and reviews
Reviews
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Review titled Straight forward practice
Rated 3 stars out of 5
by Richard Burnett - Posted on 08 April 2024
Waited over five weeks to get an appointment. Still had to call the surgery to book my appointment rather than them contacting me.
Visited April 2024
Review titled Communitas Clinics
Replied on 12 April 2024
Dear Richard Thank you for your feedback and we are sorry that the services provided were not to the expected standard. If you would like to look into this matter more closely, please send us an email on community.complaints@nhs.net Regards Quality Team Communitas Clinics
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Review titled A good experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2024
I was seen on time by the ENT team. They were pleasant and helpful and the micro suction was completed very well.
Visited April 2024
Review titled Communitas Clinics
Replied on 12 April 2024
Thank you for your comment. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2024
Excellent ENT doctors - very helpful, kind and knowledgeable. Provided lots of advice and an effective treatment plan. Finally understand what the problem was. I would certainly recommend
Visited April 2024
Review titled Communitas Clinics
Replied on 17 April 2024
Thank you very much for your response. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Appointment Experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2024
My ENT Appointment at Halley Stewart Clinic was easy to attend, Park, find department/room location for testing, have test completed and procedures explained. The pre-attendance information received by text was timely and precise. All in all was a very good experience conducted without delay or issues. Thank you.
Visited April 2024
Review titled Communitas Clinics
Replied on 02 May 2024
Thank you for your comments. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Efficient and helpful
Rated 4 stars out of 5
by Judith - Posted on 01 May 2024
I was given time to explain my particular symptoms and history. Advice given was clear and detailed.
Visited April 2024
Review titled Communitas Clinics
Replied on 02 May 2024
Thank you for your comments. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Convenient location
Rated 4 stars out of 5
by Anonymous - Posted on 13 April 2024
I was called for an examination at short notice which suited me fine as the location was very nearby with easy parking. I had a short wait before seeing the doctor who asked me relevant questions relating to my consition after reading notes from my GP. He concluded I would be referred on again for further investigations.
Visited April 2024
Review titled Communitas Clinics
Replied on 15 April 2024
Thank you for your comment. We are thrilled that you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Excellent service
Rated 5 stars out of 5
by Ruth Coates - Posted on 25 April 2024
I have been seen twice by different consultants and both have given excellent service, with giving me a clear understanding of what I need to do with alternatives and follow ups. Couldn’t recommend more
Visited April 2024
Review titled Communitas Clinics
Replied on 29 April 2024
Dear Ms Coates, Thank you for your comments. We are thrilled to hear you had a positive experience with our services. We will ensure this is shared with the team. Regards Quality Team Communitas Clinics
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Review titled Prompt and Professional
Rated 4 stars out of 5
by Emily Barton - Posted on 07 March 2024
The telephone consultation was very good. The call was prompt and on time. The doctor made good effort to confirm she was speaking to the correct person. The information given was informative and my questions for confirmation were answered clearly; no jargon! The doctor was polite, respectful and caring. I'm really impressed! Thank you 😊
Visited March 2024
Review titled Communitas Clinics
Replied on 11 March 2024
Dear Emily Thank you for your comments. We are pleased to hear you had a positive experience with your services and will ensure this is shared with the team. Many thanks Quality Team Communitas Clinics
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Review titled Great practise
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2024
Welcoming, on time, reassuring, provided relevant info, gentle and kind. Informative, would highly recommend
Visited March 2024
Review titled Communitas Clinics
Replied on 14 March 2024
Thank you for your feedback. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Very good service
Rated 5 stars out of 5
by MR STEPHEN MELTON - Posted on 19 March 2024
The doctor and nurse were very helpful and professional in there job. Friendly and easy to talk to.
Visited March 2024
Review titled Communitas Clinics
Replied on 20 March 2024
Dear Stephen, Thank you for your positive feedback. We are thrilled to hear you had a pleasant experience with our services. We will ensure this is shared with the team. Many thanks Quality Team Communitas Clinics