Probus Surgical Centre - Ratings and reviews
Reviews
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Review titled Quick action
Rated 4 stars out of 5
by Catherine Eslick - Posted on 27 March 2024
My father received his positive bowel cancer screening test result via text which was misconstrued as him having cancer. I inputted a complaint and his doctor acted so quickly to ensure my father was well informed and even contacted myself to put me at ease. Although the text was poor her action and escalation of his care has been amazing and would like her to know how impressed we are.
Visited March 2024
Probus Surgical Centre has not yet replied.
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Review titled Appointment cancelled, but not notified
by Puddingelephant - Posted on 24 April 2023
I rang today to confirm my Oral Surgery appointment at Probus, after arranging lifts and time off work, only to be told that the list had been cancelled and someone should have called me to inform me of the change. Nobody has made contact and no new date provided. The person I spoke to today was very apologetic and helpful, but I wonder how many other people on that list have not been contacted and now may make an unnecessary trip to Probus. Maybe this should be confirmed with all those cancelled patients as a matter of urgency? Aren't all patients supposed to be notified in either writing or by telephone, if close to the appointment date, if there is a hospital cancellation?
Visited April 2023
Provided by Care opinion
Probus Surgical Centre has not yet replied.
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Review titled Happy Patient
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2022
I was asked to have a blood test when I had my medication review. I booked the appointment as asked and had the blood test as requested. Everybody was helpful when I came to the practice, receptionist and Healthcare assistant very friendly.
Visited July 2022
Probus Surgical Centre has not yet replied.
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Review titled Amazing treatment
Rated 5 stars out of 5
by Steve - Posted on 17 June 2022
I was in for a Hernia operation within weeks of referral. The practice is relaxing and intimate. I was given the best treatment I could have wished for. Everyone was so kind and caring, so many thanks to everyone concerned .
Visited June 2022
Probus Surgical Centre has not yet replied.