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Teehey Lane Surgery - Ratings and reviews

Reviews

Displaying 1 to 7 of 7

  1. Review titled Welcome opportunity

    Rated 5 stars out of 5

    by Steve Curtis - Posted on 05 March 2024

    I went along with my wife for her previously booked appointment. There were young trainee student doctors at the practice and we agreed they could ask my wife about her symptoms, prior to seeing the resident Doctor They were thorough and very pleasant. When the doctor came in he was also his usual attentive and helpful self. There was sufficient time for my wife to ask her questions to both the student doctors and our resident doctor. I was also able to participate. When the appointment was finished and the doctor asked was there anything else? I asked him if I could ask him something and he agreed. The result was that if I would wait until he finished with his booked appointments that evening, he would give me an opportunity to discuss my concerns. I was able to do this and subsequently was able to sit with the doctor and discuss my concerns. I’m glad I did and was very grateful for his attention and advice. I’m currently following up on his advice and recommendations and glad I am. It’s not so easy to get an appointment to see a doctor these days when you (ideally) would prefer, and given the visit was for my wife I was very grateful for the opportunity given to me….which may of not occurred at another GP Practice….?

    Visited February 2024

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  2. Review titled Great practice

    Rated 5 stars out of 5

    by Jenny - Posted on 11 January 2024

    The practice is very effective in terms of making an appointment. You can book the same day appointment if matter is urgent and also get appointments in advance. The doctors are very attentive to your needs and always try to get follow up investigations in a timely manner. The reception staff are very friendly and helpful. Would highly recommend this practice.

    Visited January 2024

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  3. Review titled Quick response to a worrying condition

    Rated 5 stars out of 5

    by Anonymous - Posted on 28 July 2023

    I had been experiencing dizzy spells for a week before I phoned the surgery. The receptionist was extremely helpful and I was given a telephone consultation the same day. The Dr phoned in the afternoon, asked lots of relevant questions but needed a face to face to properly diagnose. He asked if I could attend at 17:30, same day. When I saw the Dr he diagnosed Bppv and suggested trying some simple exercises. He helped me to do the exercise and the relief from the symptoms was immediate. I left the surgery in a much happier frame of mind and felt confident that my condition was in hand. I continued to do the exercise 3 times a day over the next 5 days and I am now symptom free. This was a very good experience for me and an excellent service from this Surgery. Thank you.

    Visited July 2023

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  4. Review titled Always poor

    Rated 1 star out of 5

    by Anonymous - Posted on 06 April 2023

    Continuously poor service. Long waits for calls back. Test results always delayed without valid excuse. Most recently, contacted using E-Consult at 8:30am Wed regarding follow up from an out of hours consultation with a doctor over the weekend because symptoms still ongoing. Automated response is will be contacted by doctor by 6:30pm following day. Call the following day at 2pm to say still not heard from anyone, told a message would be put through to doctor that it was urgent…. Come 6:30pm, still no contact. Going into long Bank Holiday weekend now with no GP service and having to contact NHS 111/out of hours service again for solution. Shocking GP surgery.

    Visited April 2023

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  5. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 03 December 2022

    Teehey lane medical practice comes highly recommended by myself and my family. Recently, myself and my 2 teenagers have been hit hard with Glandular fever and Covid. I have always been able to get an appointment and the staff are friendly, professional, approachable and accommodating. Last Yr, I myself needed medical advice and again, the practice always fitted me in. I really would highly recommend this practice.

    Visited November 2022

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  6. Review titled Great Practice - Feel valued as patient

    Rated 5 stars out of 5

    by Anonymous - Posted on 24 July 2022

    Whenever I need to contact the surgery the reception staff are friendly. I have been linked to this practice for over 20 and they have maintained the feeling of a family practice. I have always felt valued and have been able to secure an appointment when I have needed one. With so much negatively recently about weighting times, I wanted to leave some positive feedback to show how much I appreciate the way I am looked after by the practice team. A big thank you to you all.

    Visited July 2022

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  7. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 30 June 2022

    My GP at Teehey lane medical centre is fantastic. Not only has he taken great care of my health, but he is lovely to speak with at every appointment. It’s rare to find a doctor that listens to their patients needs and concerns and actions them so thoroughly. The reception staff are always friendly and so helpful too. I would highly recommend becoming a patient here.

    Visited June 2022

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