Hollies Medical Centre - Ratings and reviews
Reviews
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Review titled Good practice
Rated 3 stars out of 5
by J miney - Posted on 04 April 2024
Trying to get an appointment is a nightmare, ringing at 8am did not work for me continually engaged or number unobtainable. When I did get through I was offered an appointment with a paramedic who as it turned misagnosed my problem and only that queued waiting for surgery to open did I get an appointment with the doctor who gave me different medication.
Visited April 2024
Review titled Hollies Medical Centre
Replied on 09 April 2024
Dear Mr Miney Thank you for taking the time to leave a review, we are aware of the difficulty trying to call the practice at 8am and have introduced a call back functionality for patients to avoid calling multiple times. I would be more than happy to discuss your appointment and review what the issue was if you would like to contact me at the practice to arrange an appointment with me Jayne Birkett - Practice Manager
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Review titled Exceptional Practice
Rated 5 stars out of 5
by Peter Williams - Posted on 26 April 2024
Booked in got seen too. No Long waiting Dr R treated me in a professional manner Very good team behind the desk Very happy with the service & Stay safe with the team.
Visited April 2024
Hollies Medical Centre has not yet replied.
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Review titled Superb Practice with Friendly & Efficient Staff
Rated 5 stars out of 5
by Ray Hughes - Posted on 04 April 2024
The staff are extremely professional, efficient and friendly. It’s relatively easy to get an appointment, simply phone up at 8.00am for that day. I would 100% recommend the practice to anyone who lives in or near Halewood.
Visited April 2024
Review titled Hollies Medical Centre
Replied on 09 April 2024
Dear Mr Hughes Thank you for taking the time to leave a review about the Hollies Medical Centre, your review has been shared with the team Jayne Birkett - Practice Manager
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Review titled Amazing team
Rated 5 stars out of 5
by Abbie - Posted on 26 April 2024
From when you enter to when you leave every staff member you come across are friendly, compassionate and helpful. The staff are always great with my children they are so attentive. My appointment was on time and the issue I went with was dealt with quickly, medication provided and off I went.
Visited April 2024
Hollies Medical Centre has not yet replied.
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Review titled Great doctor
Rated 5 stars out of 5
by Emma Thomas - Posted on 26 April 2024
Attentive doctors and always go over what they should to support an get to the bottom of the issue So I can’t recommend the hollies enough even the reception team are amazing I received a call late on a Friday regarding my daughter needing antibiotics for her tummy so she didn’t suffer over the weekend
Visited April 2024
Hollies Medical Centre has not yet replied.
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Review titled The best practice in halewood
Rated 5 stars out of 5
by Dette - Posted on 18 April 2024
Fantastic surgery from reception to gps all nice friendly they go above and beyond for there patients you’d be hard pressed to find a surgery that cares more than the hollies do ten out of ten for all staff I had a phone appointment today dr rai couldn’t of put me more at ease as I have quite a few complex issues really puts my mind at ease
Visited April 2024
Hollies Medical Centre has not yet replied.
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Review titled Professional and helpful
Rated 5 stars out of 5
by Happy - Posted on 26 April 2024
Telephone consultation today. Results were given and a good explanation of what happens next was given. I have no complaints
Visited April 2024
Hollies Medical Centre has not yet replied.
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Review titled Friendly, helpful staff.
Rated 4 stars out of 5
by Mr & Mrs WT - Posted on 26 April 2024
We decided to register with Hollies Medical Centre having moved to Halewood recently. Both my Wife and I have chronic health issues so have had need to contact the practice regularly. Took my Wife for a diabetes review with the Practice Nurse who went over and beyond expectations. Taking time to counsel my Wife and giving us guidance with regards to the support the Practice could offer us in the transition to NHS services in Knowsley. Which, is in a different NHS trust to our previous home. The reception staff have also been friendly and helpful whenever we have called in. Our GP appointments have not felt rushed. We have felt reassured when explaining our medical problems and in the planning of our medication and care pathways. All in all our experiences of the Practice so far have been positive.
Visited April 2024
Hollies Medical Centre has not yet replied.
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Review titled Great team
Rated 5 stars out of 5
by Anonymous - Posted on 15 March 2024
Booked in on arrival self / very easy ! Seen GP who reviewed all recent health issues and planned procedures! Gave prescription to aid with current problem! All good 👍🏻 excellent service as usual !
Visited March 2024
Review titled Hollies Medical Centre
Replied on 18 March 2024
Dear Patient Thank you for taking the time to leave your positive review of your recent experience Jayne Birkett - Practice Manager
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Review titled Practice review
Rated 4 stars out of 5
by Angela Lamb - Posted on 13 March 2024
I have been with this practice years and have seen many changes some good some not so The staff have always worked hard to assist patients as have the practitioners My recent appointment was no exception I was able to have an appointment with my GP whom I feel comfortable with and was given the time to explain my problem without feeling pressure to “hurry up”I was referred on to the appropriate team for assessment the same day In this climate of uncertainty in our NHS I have complete confidence in the surgery They all work tirelessly to deliver a high standard of care given the obstacles they face … 10 out of 10
Visited March 2024
Review titled Hollies Medical Centre
Replied on 14 March 2024
Hi Angela, thank you for taking the time to leave your positive experience I have shared your comment with the team Jayne Birkett - Practice Manager