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Long Lane - Ratings and reviews

Reviews

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  1. Review titled frequent daily harrasing messages

    Rated 1 star out of 5

    by Anonymous - Posted on 18 November 2022

    I have been receiving frequent weekly and now daily SMS messages from the practice which has no relevance to my health. I tried to discuss this ongoing issue with the practice manager and with the receptionist in a friendly manner but the situation now is worse, I received 5 messages from the practice within less than 24 hours, clearly a member of staff is treating this tool as some sort of a computer game.

    Visited July 2022

    Report as unsuitable

    Review titled Long Lane

    Replied on 23 November 2022

    Sorry to hear you are unhappy with the correspondence from the surgery. If you wish to remove permissions for the surgery to send text messages please call into reception, and the staff will be able to assist with this. Thank you

    Report as unsuitable