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St. James' Health Centre - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled unhelpful

    Rated 1 star out of 5

    by MR THOMAS J CONNOLLY - Posted on 22 March 2024

    came in needing immediate medical attention and was told to leave lady at counter. dark hair glasses tattoo on wrist would not help and asked no question accept to ask me repeat simple things this is not a national health service if you only help those local

    Visited March 2024

    Report as unsuitable

    St. James' Health Centre has not yet replied.


  2. Review titled Very helpful nurse

    Rated 4 stars out of 5

    by Anonymous - Posted on 26 February 2024

    I had to visit clinic for a routine smear test. Smear tests had been difficult in the past. Nurse today informed me at all times what she was doing, also listened to my coments about previous problems. She took onboard my previous problems and was able to complete test with as little discomfort as possible.

    Visited February 2024

    Report as unsuitable

    St. James' Health Centre has not yet replied.


  3. Review titled Excellent care

    Rated 5 stars out of 5

    by DMc - Posted on 18 August 2022

    I visited my practice with concerns over a mole. I was initially assessed by an Advanced Nurse Practitioner who referred me to a GP. A follow up appointment was offered promptly and an assessment was given. The GP was thorough in their examination and referred in for advice from a dermatologist. The next day I received a telephone call from the GP who advised further photographs needed to be taken. This was followed up with a telephone call from a member of the admin team arranging another appointment. I attended that appointment today and again a thorough examination was given. The GP took all necessary photos and said they would be submitted to the dermatologist. I received an email later that afternoon with the reassuring news that it was not of concern. The care and reassurance from Advanced Nurse Practitioner and the care, reassurance and extremely prompt action by the GP was second to none. I should add that all of the admin team are kind, polite, friendly and helpful. The whole practice are supportive and welcoming to patients and I would have no hesitation in recommending them.

    Visited August 2022

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    Review titled St. James' Health Centre

    Replied on 31 October 2022

    Thank you so much for your positive feedback, it means such a lot to the staff to hear that their hard work and diligence is recognised.

    Report as unsuitable